11122 Flatlands Ave, Brooklyn, NY 11207, USA
I when in to get contacts 6 weeks ago. I still haven't received it and they refuse to give me my prescription so I could get it from somewhere else and I already paid. The manager Jonathan is a jerk, who cancelled my order after they told me I had to wait until the samples came in order to confirm my prescription. I will never refer them to anyone. If my prescription comes out wrong I will seek legal action against them because I keep getting the run around and I don't think my eyes are a joke
If you are searching for an "Eye Doctor Near Me" in Brooklyn, NY, Affordable Optical is located at 11122 Flatlands Ave, Brooklyn, NY 11207, USA. They can be contacted at (718) 257-9393 or +1 718-257-9393.
Customer reviews for Affordable Optical present a stark contrast in experiences. One reviewer reported significant issues with obtaining contact lenses they ordered six weeks prior. They claimed to have not received their lenses, were refused their prescription despite having paid, and described the manager, Jonathan, as a "jerk" who allegedly cancelled their order after initially instructing them to wait for samples to confirm the prescription. This reviewer expressed strong dissatisfaction, stated they would never refer anyone to Affordable Optical, and threatened legal action if their prescription turned out to be wrong due to the delays and perceived lack of care.
Conversely, another reviewer had a positive experience, praising "great customer service" and specifically thanking Jonathan for his help. This reviewer stated that "everything from doctor to the end result was great" and indicated they would be returning soon.
The reviews suggest that Affordable Optical offers services including eye exams and contact lens fittings. The environment of the office is not described. Customer service experiences appear to vary significantly, with one customer reporting severe problems with order fulfillment and communication, while another found the service to be great. The manager, Jonathan, is mentioned in both a highly negative and a positive context. No promotional information is available from these reviews. Potential customers may want to consider these contrasting experiences when deciding whether to visit Affordable Optical.
11122 Flatlands Ave, Brooklyn, NY 11207, USA
Get directionsI when in to get contacts 6 weeks ago. I still haven't received it and they refuse to give me my prescription so I could get it from somewhere else and I already paid. The manager Jonathan is a jerk, who cancelled my order after they told me I had to wait until the samples came in order to confirm my prescription. I will never refer them to anyone. If my prescription comes out wrong I will seek legal action against them because I keep getting the run around and I don't think my eyes are a joke
Apr 05, 2016 路 Princess WilliamsGreat customer service! Thank you, jonathan for all your help! Everything from doctor to the end result was great! Will be back soon
Jan 30, 2019 路 Pasha PashkaMy experience with affordable optical was so pleasant and the staff was so kind and what everyone loves is speedy service with a smile.
Jul 02, 2020 路 Tamara Fleminguneducated manager !!!!!
Aug 04, 2024 路 Davit KhabulianiPlace sucks 馃憥馃憥馃枙馃槨馃が馃が馃枙馃枙馃枙
Apr 29, 2018 路 Brooklyn Ron
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