42 St Marks Pl, New York, NY 10003, USA
This was a great find they have unusual glasses to pick from but the nicest guys. I had a few issues and they went out of their way to help me for the last few months . They were determined to figure out my problem, which they did. I appreciate all the help that they gave me. This is a great place. I would recommend it to anyone to go to get new glasses. I should say stylist glasses excellent place
Anthony Aiden Opticians, located at 42 St Marks Pl, New York, NY 10003, is known for its distinctive selection of eyewear and outstanding customer service. You can contact them at (212) 533-1577 or +1 212-533-1577.
Customers consistently praise the opticians for their helpful and friendly demeanor, highlighting their dedication to resolving any issues and ensuring customer satisfaction. The store is particularly noted for its unique and stylish frame selection, including vintage options, setting it apart from typical eyewear retailers.
Reviews emphasize the exceptional level of customer service, with staff going above and beyond to assist with complex prescription and fitting problems. One customer shared a detailed experience where the opticians rectified a prescription issue that originated three years prior, even redoing lenses multiple times without additional charges. This demonstrates a commitment to quality and customer care that is highly valued by patrons.
Services offered include:
While the pricing is acknowledged to be on the higher end, customers believe the exceptional service and quality of eyewear justify the cost. Anthony Aiden Opticians is highly recommended for those seeking personalized eye care and stylish, unique frames in New York City.
42 St Marks Pl, New York, NY 10003, USA
Get directionsThis was a great find they have unusual glasses to pick from but the nicest guys. I had a few issues and they went out of their way to help me for the last few months . They were determined to figure out my problem, which they did. I appreciate all the help that they gave me. This is a great place. I would recommend it to anyone to go to get new glasses. I should say stylist glasses excellent place
Sep 18, 2024 · ann koltun glennI've been coming to Anthony Aiden since 2015. He and his staff have always taken fantastic care of me - and their selection is of course second-to-none - but it wasn't until today that I realized just how exceptional their customer service really is. I came in to get my regular eye exam at AAO about a month ago. I decided to try something different this year by buying vintage frames and filling lenses elsewhere. I went to pick up the completed pair, and they were great! I just couldn't see out of them :( it turned out that the prescription I had given the vendor didn't match the pair of glasses I was wearing. That didn't make sense as in this year's eye exam, my prescription hadn't changed. I called AAO, brought the glasses in, and after some digging, the mystery was solved: my prescription had been adjusted 3 years earlier and this was the first time I had filled new lenses with it, hence it "not changing". Here's the kicker: AAO agreed to redo the lenses given what happened 3 YEARS AGO - which can't be definitively called a mistake, because maybe my eyesight was better then and worse now, maybe not - and then the focal point was off in the initial redo so they redid them again. And didn't charge me. Yes, it's pricey but damn, service like this just doesn't exist anymore. And the quality is always outstanding. THANK YOU ANTHONY!!!!
Sep 25, 2024 · Elizabeth ZalmanPleasantly surprised at the level of professionalism, ease of making an appointment online. thoroughness of the eye exam, and eyeglass selection. I have used many other opticians from Myoptics to Cohen over many years, but this experience was by far the best.They met or exceeded every commitment from appointment time, detailed eye exam with recommendations on what should be further explored and why, to the final delivery of eyeglasses and follow-up.
Sep 20, 2022 · Par DonAnthony was able to source the almost impossible - replacement parts for limited edition and long sold out JMM Borodino frames that broke after an unlucky fall. Excellent job!
Jun 14, 2022 · Andre LooseAmazing customer service, always there to help! Thanks Anthony!
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