BNC Eyecare Group

I went to BNC to get prescription lenses added to my own frames and was impressed with the glasses and the service. I use a fixed pricing discount program (not insurance) and, even though it was the first time the young lady had worked with the program, she easily utilized the documentation provided by Davis Vision to calculate my out-of-pocket cost, I paid, and a few weeks later I had a lovely pair of glasses. So, today I went back to get prescription lenses added to my sunglasses. I again provided Davis Vision documentation about the fixed pricing discount and confirmation of my eligibility for the discount. This woman couldn't understand the concept of fixed pricing and seemed to imply that I didn’t understand the concept of a discount because discounts should be in the form of a percentage off, not a fixed price. She then proceeded to tell me that she would need Davis Vision to provide her with details on what lab to send the glasses and how she would submit a claim to be paid. I explained to her that I pay her the fixed price. And she seemed to think that the negotiated price, a price fixed around tables at which neither she nor I sat when Horizon BCBS and Davis Vision came to an agreement, that price was too low. Even with documentation that confirmed how to validate my eligibility in print and on the Davis Vision website, even though BNC is listed as a participating provider for this specific discount program on the Davis Vision website, she kept trying to call to verify insurance that I was not using . . . on speakerphone . . . in the middle of the store. They must do great things with HIPAA compliance. Disappointing. Interestingly, one of the first things she did was grill me about the brand name of the glasses I was wearing, which incidentally I purchased as a complete pair from another provider. I'm both glad that these met her approval and that I have another provider option going forward.

Most in depth eye exam that I've ever had. Extremely in depth and Dr. Tanya spend a lot of time going over my conditions and things to watch out for. Also the front desk folks were super helpful in curating some glasses for me

I was overdue for my annual eye exam and since I lived near by, I chose BNC. My first time at BNC went extremely well. I arrived at my scheduled time and was immediately checked in. I was seated in an exam room, where staff technicians performed a variety of tests and then I saw Dr. Aayh Abdelgawad. She introduced herself-just call her Dr. A and proceeded to give me a very thorough exam. She was great. My diagnosis, eyecare and retinal imaging were explained. The staff were friendly, professional and courteous. The office is clean, bright and modern with a number of exam rooms. I didn't get eyeglasses but there were a variety of frames on display. I'm very pleased with the service that I received at BNC and will be back next year for my annual eyecare. Thanks BNC!!

I had a great experience with Dr. Barnes and would highly recommend selecting him. His kind and attentive demeanor is greatly appreciated by myself and my husband. See Dr. Barnes.

Barnes & Carter I recently visited Barnes & Carter Eyeglass Center and received exceptional customer service on two occasions: on 11/04 with Sandral and on 11/07 with Katherine. They were courteous, and caring, and ensured I understood every question they asked. Sandral and Katherine both made sure I was leaving the eye center, content and satisfied with all my concerns. It was a pleasure visiting the Barnes & Carter Eyeglass Center. Thank you, Sandral and Katherine. Anthony Wyche