Broadway Vision Center@147 ico

Broadway Vision Center@147

3582 Broadway, New York, NY 10031, USA

3.0

I got glasses from this optical shop, but they gave me the wrong prescription. As a result, I spent weeks with swollen eyes. I went back multiple times to get help, but the service was terrible, and they never offered a real solution. In the end, I had to get new glasses from another optical shop with the correct prescription, wasting time and money. When I tried to request a refund, they kept giving me the runaround. Eventually, they told me they had sold the business and that it was no longer their responsibility. This is completely unprofessional. They refused to take responsibility for their mistake and just walked away. I do not recommend this place at all.

Vanessa Navarro
  • Overview
  • (212) 234-2020
  • eyecare-upper-manhattan.com

Hours

Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed

Broadway Vision Center@147 Introduce

For our local users in Taiwan seeking information about eye care providers and optical stores, we want to introduce you to Broadway Vision Center@147, located at 3582 Broadway, New York, NY 10031, USA. While this establishment is geographically distant, the contrasting feedback from customers offers valuable insights into factors to consider when choosing your local "Eye Doctor Near Me" that also provides eyewear.

According to online reviews, one customer reported a severely negative experience. They received glasses with an incorrect prescription from this optical shop, which allegedly led to weeks of swollen eyes. Despite multiple attempts to seek help, they described the service as "terrible" with no real solution offered. This customer ultimately had to purchase new glasses with the correct prescription from another store, incurring wasted time and money. When attempting to request a refund, they were reportedly given excuses and eventually told the business had been sold and was no longer responsible. This reviewer deemed the handling of the situation "completely unprofessional" and strongly advised against visiting this place.

In contrast, another reviewer had a highly positive experience, expressing love for the place. They specifically praised their eye doctor, Dr. Radetzky, as a "true professional" who provides the "highest attention and care." The office environment is described as "very cool with great decor and some beach vibes," and they also noted a "nice selection of glasses." The rest of the staff were also described as "excellent and pleasant," leading to a 5-star rating from this customer.

Broadway Vision Center@147 appears to be an optical shop that offers eye examinations (as mentioned Dr. Radetzky being an eye doctor) and sells eyeglasses. The environment is described as having a cool decor with a beach vibe. Features include a selection of glasses and the presence of eye doctors. However, the reviews present a significant discrepancy in customer experience, with one highlighting severe issues with prescription accuracy and customer service, while the other praises the doctor, staff, and office ambiance.

When searching for an "Eye Doctor Near Me" in Taiwan that also sells eyewear, it is crucial to consider feedback regarding the accuracy of prescriptions, the quality of customer service, and the professionalism of the staff, in addition to the selection of eyewear and the office environment. The contrasting reviews for Broadway Vision Center@147 serve as a reminder that individual experiences can vary, and it may be beneficial to seek multiple sources of information when making your choice.

Broadway Vision Center@147 can be contacted at phone number (212) 234-2020 or mobile phone +1 212-234-2020 for individuals who may be in the New York, NY area and are interested in their services, keeping in mind the significantly different experiences reported by different customers.

Broadway Vision Center@147 Photos

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Broadway Vision Center@147 Location

Broadway Vision Center@147

3582 Broadway, New York, NY 10031, USA

Get directions

Reviews

I got glasses from this optical shop, but they gave me the wrong prescription. As a result, I spent weeks with swollen eyes. I went back multiple times to get help, but the service was terrible, and they never offered a real solution. In the end, I had to get new glasses from another optical shop with the correct prescription, wasting time and money. When I tried to request a refund, they kept giving me the runaround. Eventually, they told me they had sold the business and that it was no longer their responsibility. This is completely unprofessional. They refused to take responsibility for their mistake and just walked away. I do not recommend this place at all.

Mar 18, 2025 · Vanessa Navarro

Love this place. My eye doctor- Dr Radetzky is a true professional, I feel I get the highest attention and care. The office is very cool with great decor and some beach vibes, nice selection of glasses. The rest of the staff are also excellent and pleasant. 5 stars.

Feb 07, 2025 · evan schumann

The worst place to visit. The doctor might be great, but the system is terrible. Even with an appointment, you’ll be the last to be seen. Never coming back here again—that’s how they lose clients.

Feb 21, 2025 · Leon

I cannot recommend enough this place. As a foreigner I walked into the center and they took me in charge on a saturday morning for an emergency. I was pretty panicked and stressed because nothing is more important than eyes. And they took me in charge. The place is so pretty and clean. The staff is so compassionate, kind and helpful. I can't thank them enough for taking care of me, and healing my eye. Today I came back here for a check up anf follow up even though it's 45 min from where I live. Just for the professionalism, expertise and kindness

Apr 26, 2021 · MEGA_ nem

I’ve never written a bad review but I have to say something. My appointment was at 1230 today. I told the doctor would be in at 1. No big deal, I can wait. I had another appointment at 2 pm so I asked if i could see the glasses covered by my insurance so I can make a selection now and save time later. I was told I couldn’t see the glasses until the doctor told me I needed glasses. Mind you, I’m wearing glasses…that I got from this same office l…last year. I know I need glasses lol. By 2 pm, the doctor had still not arrived which is when I walked out of the appointment. What’s wild to me is that the staff called/texted me 6 times to confirm this appointment. Maybe they should text/call the doctor 6 times to make sure he’s coming to work. Believe the reviews

Aug 23, 2024 · Kashif A Amin

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