Brook Plaza Ophthalmology

Eye Doctor Near MeNew YorkKings CountyFlatlandsUtica Avenue

1987 Utica Ave, Brooklyn, NY 11234, USA

4.0

This place used to be a great place for me, my mom and also my children.. I don't know what workers there have done with it..I just called to schedule an appointment. Somebody answered. Have you been here before, I answered yes but with a different insurance..She put me on hold until now, never get back to me. I kept calling music playing no one picked up. When finally someone answered book plaza please hold. I wanted to say something about my long time waiting on the line, but that was in vain.Terrible service.I can say, the workers at a place can make it great at the meantime can bring it down low too as well. Depending on the way they care about the job that's putting money in their pocket or putting food on their table.

maude saintflavin
  • Overview
  • (718) 968-8700
  • www.flatlands-eyecarecenter.com

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 2:00 PM
Saturday Closed
Sunday Closed

Brook Plaza Ophthalmology Introduce

Brook Plaza Ophthalmology, located at 1987 Utica Ave, Brooklyn, NY 11234, offers eye care services to the local community. If you are searching for an "Eye Doctor Near Me", this clinic is one option to consider.

Based on customer reviews, there are mixed experiences regarding customer service. Some patients have reported negative experiences with the phone service and scheduling, citing long wait times and dismissive behavior. However, other patients have praised the staff for being knowledgeable, efficient, friendly, and professional. These patients also report thorough examinations and satisfactory answers to their questions. It is also noted that the clinic has been a place that families have trusted for years.

Services offered include:

  • Thorough eye examinations
  • General eye care (call to confirm specific services)
  • Diagnosis and treatment of eye conditions (call to confirm specific services)

Potential patients should be aware of the varying customer service experiences reported. It is recommended to contact Brook Plaza Ophthalmology directly to inquire about specific services and to schedule an appointment. For more information, please call (718) 968-8700 or +1 718-968-8700.

Brook Plaza Ophthalmology Location

Brook Plaza Ophthalmology

1987 Utica Ave, Brooklyn, NY 11234, USA

Get directions

Reviews

This place used to be a great place for me, my mom and also my children.. I don't know what workers there have done with it..I just called to schedule an appointment. Somebody answered. Have you been here before, I answered yes but with a different insurance..She put me on hold until now, never get back to me. I kept calling music playing no one picked up. When finally someone answered book plaza please hold. I wanted to say something about my long time waiting on the line, but that was in vain.Terrible service.I can say, the workers at a place can make it great at the meantime can bring it down low too as well. Depending on the way they care about the job that's putting money in their pocket or putting food on their table.

Jan 02, 2025 · maude saintflavin

Staff is very knowledgeable and efficient. Friendly and professional. I had thorough exams where all my questions were answered. I have used this place for years and now my daughter and grandson also use them. I will continue to spread the good word!

Aug 14, 2024 · Sandra Green

No one informed me during booking of my appointment, signing in, paying my co payment, or imaging that they do not do contact eye exams. I was only informed that they do not do contact exams when I spoke to the doctor, who then told me that I should give contacts a break when I expressed that I was seeking a contact exam along with my glasses exam.

Aug 30, 2024 · La Shawn Paul

brought my eighty year OLD brother in for cataract surgery. The facility was excellent and the staff most courteous and professional. Definitely the place to go for eye surgery. Thank you Brook Plaza!

Jul 29, 2024 · John Minichelli

On August 15, 2024 I had eye surgery (Dr. Schulhof-excellent specialist) which was set back in July. That was the second surgery, the first I had on July 5th and prescriptions were sent to my pharmacy in advance, so I could start all three types of eye drops on the next day. Before the second surgery no prescription was sent to the pharmacy and I thought I'd get them next day after surgery at the office. On the next day (August 16) I came to remove the patch and post operative check up. The technician (man with mouthwashes-Mr, Reyes, who is responsible for ordering medication) approached me and asked: "do you have eye drops?" I answered: "No, it was not ordered". This gentlemen interrupted me and rudely said "I don't ask you if it was ordered or not, just tell me yes or no!" It looked like a prosecutor spoke with a criminal. A few patients sitting near me just shaked their heads. As a result-I got eye drops ( thanks to the associate Lilly) on the next day only. I will definitely write a complaint to the NYC department of health.

Aug 17, 2024 · Alexander Goldberg

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