Burnside Optical Inc ico

Burnside Optical Inc

Eye Doctor Near MeNew YorkBronx CountyMorris HeightsWest Burnside Avenue

54 W Burnside Ave, Bronx, NY 10453, USA

3.0

They've been great and very respectful towards me even when my doctor messed up a prescription

Andrew Colon
  • Overview
  • (718) 299-5454
  • burnsideoptical.com

Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed

Burnside Optical Inc Introduce

Burnside Optical Inc is a trusted optical store located at 54 W Burnside Ave, Bronx, NY 10453, providing quality eyecare services to the local community. Known for its comprehensive eye exams and expert assistance in selecting frames and lenses, Burnside Optical Inc has been serving customers with care and professionalism.

Customers appreciate the store's friendly staff who guide them through every step of their eyewear journey. The store offers a variety of frames from different brands and provides options for custom lens solutions to meet individual needs. With services including frame repairs and adjustments, Burnside Optical Inc ensures customers leave with not only new glasses but also a positive shopping experience.

  • Comprehensive Eye Exams: Professional eye exams conducted by licensed opticians ensure accurate prescriptions and personalized care.
  • Diverse Frame Selection: A wide range of frames from various brands to choose from, catering to different styles and preferences.

Burnside Optical Inc takes pride in its customer-centric approach. Positive reviews highlight their helpful staff and the ease of finding the perfect eyewear. While there have been isolated negative experiences, the store remains committed to improving service quality and ensuring all customers receive a positive shopping experience.

Open daily from 10:00 AM to 6:00 PM, Burnside Optical Inc is conveniently located in the Bronx, making it an accessible choice for those seeking reliable eyecare services. Visit them today or contact directly at 1 718-299-5454 for any inquiries.

Burnside Optical Inc Photos

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Burnside Optical Inc Location

Burnside Optical Inc

54 W Burnside Ave, Bronx, NY 10453, USA

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Reviews

They've been great and very respectful towards me even when my doctor messed up a prescription

Dec 23, 2024 · Andrew Colon

Had a very bad experience there. I went there for new glasses, frames and prescription lenses. My insurance Humana allows up to $400 for the eye test, lenses and frames. Instead of looking to see if there are any frames that you like they have you take the eye exam. Then you can look at frames. They only push the expensive designer frames $300 and up. They told me my progressive lenses would cost over $400+. When I realized that they didn't have any frames I like, I asked for my vision script from the eye exam I just did. The rep told me I could not have my script (,which they charged my insurance more than they quoted me in cash). She said that the Dr had to sign the script first. So I asked her who just gave me the eye exam if not the doctor? She didn't answer. Just told me I had to come back to get my script after the Dr had signed it. I was upset and left. A week later I called to have them send me my scrip by mail. They refused. Said they could only fax it. I haven't had a fax in 20 years. So I called Humana and they called the store to get my script. They were told that they needed to speak with the manager who would be in the store the next day and would call me to resolve the problem. Never called, so I reached out to Humana again and and they finally faxed my script to an office downstairs. One shouldn't have to go through all that to get ones own vision script. they charged the insurance so the script belonged to me. Anyway I got online and found frames direct. There I got a pair of $200 Armani frames and high index progressive lenses lenses for $187. They same lenses that burnside optical said would cost over $400. The rep told me that her price was normal and I wouldn't find a better deal anywhere else. she steered me from any of the no name brand frames, pushed the coatings on the lenses. Anything to add to the price. Slow service, no air-conditioning . The seats are made out of rug matrial. The carpet is the same material as the seating area. Unethical, rude, manipulative crew there. Lastly, none of the frames have any prices one them. The staff can make up any number they want and I believe they do.

May 25, 2024 · Sebastien Rapold

I’ve been coming to this optical for years now and it genuinely gets better and better Special shout out to Ismael who makes sure that you are well taken care of, Their service is quick and easy and they are very reliable I definitely will be coming back soon !

Sep 09, 2024 · Christian Paulino

I visit Burnside every year for my eye exams. They have a very professional and knowledgeable staff. They are courteous in English and Spanish. This is truly a hidden gem.

Aug 02, 2024 · Romel Rodriguez

Been coming here since I was a child but stopped coming here as an adult since it’s become so evident theyre thirsty for commissions and highly unprofessional. They close early during the week but take walk-ins including on the weekends… you come in on the weekend and the doctor is NOT in…. Don’t waste your time on this place, plenty of other Opticals with better customer service. If you’re gonna come in, make sure you call beforehand so you don’t waste your time since their system is so unreliable.

Jan 20, 2024 · Mariela Guzman

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