71-19 Austin St, Forest Hills, NY 11375, USA
This is the place we have had the worse possible experience with our baby's glasses. They are inconsiderate, dishonest and rude. My 10 mos baby needed glasses, based on the list from his doctor we picked Continental Vision Euphoropia. We ordered his glasses, we were told that it will take around 10 days - 2 weeks (we had planned international trip). 10 days later when we went there to check, they said it will be ready in a in two days. Then we went there again and they said need more days. They kept lying then truth came out; they did not even order the lenses until our first visit (10 days later). We changed our flight (paid fee) and finally got the glasses. Things might go wrong with the orders or production but I can't forgive dishonesty.
Continental Vision Euphoropia is located at 71-19 Austin St, Forest Hills, NY 11375. They can be contacted at (718) 268-7709 or +1 718-268-7709.
As an "Eye Doctor Near Me" service, Continental Vision Euphoropia provides eye care services, including eye examinations and prescription eyeglasses. Customer reviews present a mixed view of their services.
Services and Features:
Customer Feedback:
One customer reported a very negative experience regarding the ordering of their baby's glasses. They claim the staff was inconsiderate, dishonest, and rude. They experienced significant delays and were given false information about the order's progress, leading to a costly change in travel plans. This review highlights concerns about order management and customer communication.
Conversely, another customer had a positive experience with the optometrist, describing the eye examination as thorough and helpful. They praised the optometrist's professionalism and ability to explain eye conditions and lens prescriptions clearly. This customer also highlighted the friendly and knowledgeable staff, particularly Robert and Renee, noting their positive impact on the overall experience.
The reviews present a stark contrast in customer experiences. While some customers found the staff and optometrist to be excellent, others reported significant issues with order fulfillment and communication. Potential customers should be aware of these varying experiences and consider them when making a decision.
71-19 Austin St, Forest Hills, NY 11375, USA
Get directionsThis is the place we have had the worse possible experience with our baby's glasses. They are inconsiderate, dishonest and rude. My 10 mos baby needed glasses, based on the list from his doctor we picked Continental Vision Euphoropia. We ordered his glasses, we were told that it will take around 10 days - 2 weeks (we had planned international trip). 10 days later when we went there to check, they said it will be ready in a in two days. Then we went there again and they said need more days. They kept lying then truth came out; they did not even order the lenses until our first visit (10 days later). We changed our flight (paid fee) and finally got the glasses. Things might go wrong with the orders or production but I can't forgive dishonesty.
May 25, 2022 · ozicakirMy wife, Stella, went to Continental Vision Euphoropia of late in my company to have a pair of glasses made for reading. She was given an eye test, which she said was very thorough and helpful. According to her, the optometrist who carried out the examination spared no effort to explain to her everything that she wanted to know about the conditions of her eyes, and how powerful should the lens of her glasses be, in terms of vision accuracy and comfort. To her mind, the optometrist showed great professionalism in what he was doing, i.e. he showed great skill and high standards in his work. She was very pleased with his service. In addition to that, the company does have some very good staff like Robert and Renee, who are not only friendly and helpful, but also warm and knowledgeable. Robert, in particular, is polite and caring. He always carries a smile in his face, making you feel welcome. He knows his work very well too. Indeed, both Robert and Renee are categorically invaluable assets to the company. All in all, both my wife and I have no hesitation in recommending this company to those who wish to find a good and reliable company for eye glasses. Mr. Ming Lee Chan & Mrs. Stella Chan
Feb 17, 2018 · Ming Lee ChanThe people here are do a good job and are extremely nice. When a competitor broke a pair of frames that I had bought in their store they said it would cost me $90 for new frames. When I went to Continental Vision Euphoropia to price a replacement frame they said that they could fix the ones that I had, fixed it in 5 minutes and did not charge for the repair. You can be sure that when I do need new frames, I will get them from Continental Vision Euphoropia.
Nov 28, 2014 · Manny BeharThese guys are the best. There is no wasting time trawling over the internet. You spent an hour with the folks here, especially Robert, and you get the frames that would be best fit for your face. They have a wide variety of frames and they have commensurate range of prices but some of the brands are great. You can also get an eye examination while you are there. One thing done for the year (or once every few years like me), check!
Jan 24, 2017 · Prashant GeorgeHave been going here for many years. They are professional, courteous, warm and know their craft. Robert is my go to guy, love him. He has superb taste as to what will work for your face and personality. Can't say enough about this store.
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