Cooper Crwn NJ

I had an awful, nightmarish experience at this place. I had my contact lens exam and received the wrong prescription, which led to a frustrating ordeal. I double-checked with the receptionist after the exam because, all of a sudden, I was told I had astigmatism in my right eye. However, they insisted that the prescription was correct. I tried ordering through 1-800-Contacts and other services but couldn’t find a matching prescription. I even reached out to Acuvue for assistance, and they confirmed that my prescription had incorrect information. So, I contacted the exam facility, and they assured me the prescription was correct, advising me to order through them. After five days of back-and-forth about the prescription, they finally sent the correct one, and I was able to place my order for contact lenses. It’s incredibly frustrating when something as important as your prescription isn’t taken seriously. I will not be returning, and I strongly advise everyone to find a more reliable place for their eye care needs. PLEASE AVOID THIS PLACE!

The male doctor is very friendly and performs thorough check ups. The admins are not so friendly when you go in just for the check ups unless you buy their products. They have cute frames but the eye glasses lenses are poor quality. I wear contact lenses primarily which means I wear glasses only at night and always store in case when traveling. After 2.5 years of wearing glasses done from here, the coating on lenses started coming off from normal wear and tear. Once a tiny part of coating starts to come off it spreads even if you just wipe lenses. There’s now a huge blur which is discomforting my vision. Never had this issue throughout 20+ years of wearing glasses. Will not be going back.

I absolutely love the new doctor they hired in place of the old one. I've been going since I was a child and always met with Dr. Moon and never had a single problem with her either. With the new doctor, everything is explained in great detail and conversation was fluid and sweet. He's very congenial and even changed my prescription to a lower one because the one previously prescribed seemed too high. I've always had headache problems and after changing my prescription, there's definitely a noticeable difference. I also had another issue with a burning sensation in my eye, as if something was in it, for a couple of days. The new doctor informed me that there were some rogue eyelashes that were continuously poking at my eye. He took them out with caution and it was a painless, effortless solution to something I had been so worried about for weeks. To get an appointment, it did take a while, but I think it was just the influx of people wanting new prescriptions before the school season starts once again. The front desk ladies are understanding and helped me every step of the way. The selection of glasses is smaller, and definitely tailored towards a minimalist Asian aesthetic. Nonetheless, I find a pair of frames I really like every time its called for. I'm even getting my contacts and new glasses shipped to my college for my convenience. Thanks for the great experience! Hope you all give it a shot.

Doctor in the office was very helpful and thorough with her eye exam. Everyone in the office also seemed bilingual in Korean and English! They participate with most insurances, so I was basically able to get my glasses for really cheap through my insurance. I received the glasses within 2 weeks, so I'm happy with my purchase. Really nice designs with a lot of variety, which was a huge plus for me since I have a hard time picking out a style. No complaints here about design, structure, or price. Would definitely recommend. Helps that they also take orders through their website.

I got two pairs of glasses - a pair of prescription sunglasses and a pair of regular lenses. Both were comfortable and looked good. The prices are inexpensive and there were various styles. Store experience has been a pleasant and the customer service was friendly and helpful.