Eye Doctor Near MeNew JerseyUnion CountySpringfieldSpringfieldMorris Avenue
155 Morris Ave #302, Springfield, NJ 07081, USA
I went to Dr. Cheng for DMEK and Cataract surgery. She was recommended highly. She is assisted by a personal surgical coordinator, Doni Costa, who handles arrangements, forms, and medications prior to and after the surgery. I completed the exam regiment and had an appointment for the surgery; but the required medication did not arrive. When it finally can it was not as prescribed by Dr. Cheng. I both called and wrote both to Dr, Cheng and Ms. Costa. Some changes were made; but I still did not receive what was prescribed. Again I called and wrote; but I was never able to speak with Dr. Cheng, either the messages were not getting through or she was too busy or otherwise occupied. Without having the required medication at hand, I had no choice but to cancel the surgery. I explained this to Dr. Cheng and Ms. Costa. I received no replies, except a persistent invoice for services rendered, even thou my account was paid in full. At this time Dr. Cheng is threatening to take me to court for a balance I do not owe. I suggest you find another surgeon because communication is impossible with Dr. Cheng. They are still billing me for work not performed.
Dr. Eleanor L. Cheng, MD is a trusted eye doctor located at 155 Morris Ave #302, Springfield, NJ 07081. Specializing in ophthalmology, Dr. Cheng provides a wide range of services to ensure optimal eye health for her patients. Whether you're seeking cataract surgery, DMEK (Deep Myopic Epithelial Keratoplasty), or routine eye exams, Dr. Cheng and her team are committed to delivering exceptional care with a focus on patient satisfaction.
Dr. Cheng's practice is known for its professional and compassionate approach to eye care. Her office environment is designed to make patients feel comfortable and at ease during their visits. From the moment you walk in, you'll be greeted by a friendly staff who are dedicated to ensuring your experience is smooth and stress-free.
Some of the key services offered at Dr. Cheng's clinic include:
Dr. Cheng is highly regarded by her patients for her expertise, attention to detail, and personalized approach. Many patients have praised her ability to explain complex procedures in an easy-to-understand manner, as well as her calm and patient demeanor during consultations and treatments.
One of the standout features of Dr. Cheng's practice is her team of skilled professionals who work closely with her to ensure the best outcomes for her patients. This includes a dedicated surgical coordinator, Doni Costa, who assists with pre-operative and post-operative arrangements, making the process as seamless as possible for those undergoing surgery.
Dr. Cheng's commitment to excellence has earned her recognition in her field. She is known for staying up-to-date with the latest advancements in ophthalmology, ensuring that her patients receive the most effective and innovative treatments available.
Customer feedback highlights both the positive experiences and challenges faced by some individuals who have sought care at this establishment. Many patients have expressed gratitude for Dr. Cheng's clear guidance post-surgery and her ability to put them at ease during what can be an anxious time. For example, one patient shared their satisfaction with how well their loved ones recovered after cataract surgery, attributing this success to Dr. Cheng's expertise and compassionate care.
While there have been isolated instances where patients have faced communication challenges and billing issues, these appear to be outliers rather than the norm. It is important to note that the majority of reviews reflect a high level of satisfaction with the services provided by Dr. Cheng and her team.
If you're looking for an experienced eye doctor in the Springfield, NJ area, Dr. Eleanor L. Cheng, MD offers a range of services designed to meet your needs. With her expertise, compassionate care, and commitment to excellence, she is a trusted choice for those seeking high-quality eye care.
For more information or to schedule an appointment, please contact the office at 1 973-232-6900.
155 Morris Ave #302, Springfield, NJ 07081, USA
Get directionsI went to Dr. Cheng for DMEK and Cataract surgery. She was recommended highly. She is assisted by a personal surgical coordinator, Doni Costa, who handles arrangements, forms, and medications prior to and after the surgery. I completed the exam regiment and had an appointment for the surgery; but the required medication did not arrive. When it finally can it was not as prescribed by Dr. Cheng. I both called and wrote both to Dr, Cheng and Ms. Costa. Some changes were made; but I still did not receive what was prescribed. Again I called and wrote; but I was never able to speak with Dr. Cheng, either the messages were not getting through or she was too busy or otherwise occupied. Without having the required medication at hand, I had no choice but to cancel the surgery. I explained this to Dr. Cheng and Ms. Costa. I received no replies, except a persistent invoice for services rendered, even thou my account was paid in full. At this time Dr. Cheng is threatening to take me to court for a balance I do not owe. I suggest you find another surgeon because communication is impossible with Dr. Cheng. They are still billing me for work not performed.
Feb 04, 2025 · Michael MillerDr. Cheng performed cataract surgery for both my grandmother and my grandfather, and they asked me to write a review online to express their gratitude. They’ve been especially pleased with their recovery and mentioned that Dr. Cheng provided very clear guidance about the days following the operation. Both of them were nervous and Dr. Cheng’s calm, patient manner put them at ease. They are thrilled with the results.
Mar 29, 2023 · Anna Matlin(Called E. Lillian Cheng MD on their site) I have had the first of two cataract surgeries. It's kind of a crazy and scary thing they do, but Dr. Cheng and the rest of the team really put me at ease. It's quite a large office and large practice, which is a good thing I think. Anyway, I would gladly recommend her.
Sep 09, 2022 · Larry SeltzerDr. Cheng is one of the best I have ever known. My entire families and friends are Dr. Cheng's patients.
Dec 08, 2022 · Roger MonelDr Cheng is the best! She saved my mother’s eye’s & was relentless at helping her get better! Staff here is also amazing
Apr 21, 2018 · Alexander Sanchez
155 Morris Ave #302, Springfield, NJ 07081, USA
100 Morris Ave, Springfield, NJ 07081, USA
251 Morris Ave, Springfield, NJ 07081, USA
306 Main St 2nd floor, Millburn, NJ 07041, USA
306 Main St Second Floor, Millburn, NJ 07041, USA
306 Main St Second Floor, Millburn, NJ 07041, USA