Dr. Mark Fromer

The wait was extremely long I waited three hours at the Park Avenue location. THAT IS OUTRAGEOUS, I had a car accident 9 months ago and sitting that amount of time made my back hurt to no end. I asked a few times when would I be seen and I was told I was next nope. Jez was kind, understanding, great listener, compassionate and professional. I was seen by a young lady (unfortunately I did not get her name nor did she bother to introduce herself) later after finally when it was to see Dr. Fromer. She was not professional and at one point I found it quite startling to see place an optical piece rather harshly on the table (those objects are costly and should be treated with care …just my opinion). I also found myself repeating information more than once her behavior put me on guard where I did not want to explain why I had not been there in over a year. Finally Dr. Fromer arrived and I was able to explain what I had been through but I also felt rushed to explain what was going on as I know Dr. Fromer. . But it was a great pleasure to have met Dr. Fromer I found him to be knowledgeable and informative and willing to help. I look forward to having Dr. Fromer as my eye doctor in a year but HOPEFULLY I don’t have to wait three hours again.

I had an appointment at the 3130 Grand Concourse office and was seen by Dr, Josep. I felt she was very thorough and knowledgeable in her care. She answered every question I had concerning my condition and was very good in explaining to me what might be a cause for the symptoms I was having. She was very comforting and showed concern with what might be an issue, she resolved this by asking the opinion of a specialist in retinal diagnosis and treatment. He also assured me my condition was not to be concerned with at this time. Dr Josep scheduled a follow up visit to make sure I would not need further treatment and to further assess what I might need in the future. I was extremely satisfied with her care and her knowledge.

Per all reviews, I agreed with how good Dr. Fromer is. However, waiting time is too long. Front desk is not friendly. I understand that there were lots of patients. But in the end, regardless, customers/clients/patients bring money for practice.

I am a former employee and patient. Dr. Fromer and his impressive team of professionals is an experience for all.

It was super packed on a Monday when I took my mom for her appointment. There was definitely quite the wait, but it was worth it. All of her tests were done correctly without rushing and they took the specialists and technicians took the time to explain everything. Service is friendly and helpful, no complaints. Just have patience. Shoutout to Mark for being super kind and friendly!!