Eye Doctor Near MeNew YorkNew York CountyNew York5th Avenue
25 5th Ave #1A, New York, NY 10003, USA
I met Dr Potapova in 2014. I requested a general eye exam and got a different battery of tests instead, leaving me with a big copay. The pricing was unclear. Besides, no authorization or consent were asked. The assistant was not very helpful either. She was fairly passive and did not request the right insurance. I would avoid this place in the future. Please, find another truthful provider
Eye Care on 5th Avenue, located at 25 5th Ave #1A, New York, NY 10003, provides optometry services. You can contact them at (917) 639-3459 or +1 917-639-3459.
Customer reviews present a mixed perspective on the services provided. Some patients have expressed concerns regarding unclear pricing, unexpected charges due to different tests being conducted than requested, and a lack of clear communication regarding insurance and consent. These reviews also mention instances of unhelpful staff.
However, other patients have had positive experiences, particularly in emergency situations. One patient highlighted Dr. Potapova's ability to provide same-day appointments for urgent vision problems, avoiding the need for an emergency room visit. They described Dr. Potapova as thorough, professional, and kind.
Services offered include:
Potential patients should be aware of the varying experiences reported by previous customers. It is advisable to clarify all pricing and insurance details before receiving services. The clinic appears capable of handling urgent eye care needs, but there are concerns regarding transparency and communication.
25 5th Ave #1A, New York, NY 10003, USA
Get directionsI met Dr Potapova in 2014. I requested a general eye exam and got a different battery of tests instead, leaving me with a big copay. The pricing was unclear. Besides, no authorization or consent were asked. The assistant was not very helpful either. She was fairly passive and did not request the right insurance. I would avoid this place in the future. Please, find another truthful provider
Aug 24, 2020 · Guillaume GuyAfter half a dozen other ophthalmologists gave me a three or four week wait before appointment, Dr. Potapova saw me same day, so I didn't have to run to the emergency room after experiencing a sudden loss of vision in one eye. She was thorough, professional, and kind. A class act worthy of 5th Avenue!
Mar 09, 2018 · Jonathan Yevin
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