Eye Doctor Near MeNew YorkNassau CountyWest HempsteadHempstead Avenue
435 Hempstead Ave, West Hempstead, NY 11552, USA
Bruce and his staff are very caring they want to help you in all aspects of taking care of your eyes. Bruce has picked out my brothers frames for years. He’s continually tries to making his lenses thiner and thiner each time.
Eye-Deal Optical is a trusted name in the world of eyecare, offering a comprehensive range of optical services and products to meet all your vision needs. Located at 435 Hempstead Ave, West Hempstead, NY 11552, our store is conveniently situated to serve the local community with ease. Our dedicated team is committed to providing personalized attention and quality care, ensuring that every visit to Eye-Deal Optical is a positive experience.
Known for our exceptional service, we cater to all your eyewear needs, from selecting frames that suit your style to fitting you with lenses that provide optimal clarity. We understand the importance of tailored solutions, which is why we take pride in helping each customer find the perfect pair of glasses or sunglasses. Our services extend beyond basic optical care; we also offer repairs and maintenance for eyewear, ensuring your investment lasts a long time.
One of our unique selling points is our commitment to exceeding expectations through special services. For instance, when a screw falls out of your sunglasses, we don't just fix it—we go the extra mile by providing a complimentary eyeglass repair kit, complete with tools for future fixes. This attention to detail and customer care sets us apart, making us more than just an optical store but a trusted partner in maintaining your vision health.
Our business hours are designed to accommodate your busy schedule: Monday through Friday, we're open from 10:00 AM until 6:00 PM on Mondays, Wednesdays, and Thursdays; until 7:00 PM on Tuesdays and Fridays. While we take a break over the weekend, our commitment to quality never stops.
Don't just take our word for it—our customers have shared their experiences with us. Bruce and his team are frequently praised for their genuine care and comprehensive approach to eye health. One customer highlighted how Bruce has consistently helped them find frames that not only look great but also improve lens thickness each time. Another visitor shared a delightful story of how we went above and beyond to fix their sunglasses, even offering a free repair kit—a gesture that spoke volumes about our dedication to kindness and quality.
At Eye-Deal Optical, we believe in building long-term relationships with our customers through trust, expertise, and a touch of personal care. Whether you're looking for new eyewear or need repairs, we're here to ensure your experience is nothing short of excellent. Visit us today during our business hours and discover why we are the go-to optical store in West Hempstead.
435 Hempstead Ave, West Hempstead, NY 11552, USA
Get directionsBruce and his staff are very caring they want to help you in all aspects of taking care of your eyes. Bruce has picked out my brothers frames for years. He’s continually tries to making his lenses thiner and thiner each time.
Mar 15, 2024 · Theresa FooteI stopped in to this nice shop today to simply have then put a screw into the frame of my sunglasses, because the screw had fallen out and was lost. The woman there was so nice and friendly! She replaced the screw for an extremely low price and even gave me a small eyeglass repair kit that contained a tiny screwdriver and an additional screw. This kit was free of charge and I was very surprised and really happy about this. What a kind person to do this for me! It was so refreshing to have such a great customer experience and I will definitely be back in the future!
Nov 13, 2021 · Steven JosephsonI recently visited Eye Deal Optical on December 19, 2023, for my annual eye exam with Dr. Joseph Fuchs. My overall experience was disappointing, and I'd like to share the details. The eye examination was conducted on outdated equipment—an antique-cased optometrist's set. This slowed down the process and led to challenges due to poor image clarity, despite bringing my previous year's prescription. After the exam, I was surprised when the owner, Bruce Presner, initially claimed I owed him $60. After questioning the amount, he eventually accepted the $10 copay, which is consistent with my insurance coverage. This raised concerns about the transparency of the billing process. After completing my payment, I requested copies of both my eyeglass and contact lens prescriptions, as per FTC rules. Initially, Mr. Presner denied both prescriptions and assured me he would text them to me. However, only my eyeglass prescription was sent initially. What added to my dismay was Mr. Presner's request for an additional $40 for a "fitting" when I was simply renewing my contact lens prescription from the previous year with no change in eyesight. This extra charge seemed unnecessary and raised questions about fair and transparent pricing practices. Only after expressing my concerns that he was in violation of the law, Mr. Presner eventually texted me my contact lens prescription. According to FTC rules, patients should receive a copy of their prescription immediately after the eye examination (Look up: FTC Eyeglass Rule and Contact Rule). Denying the contact lens prescription and requesting an additional fee for a renewal with no changes in eyesight is not only inconvenient but also raises ethical considerations. According to the FTC rules, an optometrist must provide one copy of the patient's prescription immediately after the eye examination is completed. This applies to both eyeglass and contact lens prescriptions. Denying a paper copy and requiring patients to request it later is a violation of these rules. I hope this feedback raises awareness about the importance of adherence to regulations for the benefit of all patrons. He most definitely doesn't have my future business and I won’t be recommending him to my neighbors.
Dec 22, 2023 · Jonathan Schmidt-SwartzI've been coming here since I was a teenager. When my 8 year-old needed an eye exam, and I knew I'd bring here here. There were fantastic! The doctor was very patient with her. He told us she needed glasses, and I was a little worried about her wearing them. My daughter is really picky, but even she was able to find something she liked - I've never such a large selection of glasses for kids. The salespeople really took the time to make sure those pretty frames actually fit her. Prices were reasonable. Turnaround was quick. A pleasure to deal with them. Thanks again, Eye Deal!!
Mar 24, 2019 · Ruchel Devorah MSuch a great place for kids frames. Many options and Bruce was so friendly and helpful. Loved the service and experience and highly recommend
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