Eye Solutions

Eye Doctor Near MeNew YorkKings CountyBensonhurst18th Avenue

8504 18th Ave, Brooklyn, NY 11214, USA

3.0

They overcharged my inshuriance $70. Pls refund to inshuriance before I contact them and start bbb record. It’s discusting.

Irina Velichko
  • Overview
  • (718) 621-6305

Hours

Monday 10:30 AM - 7:00 PM
Tuesday 10:30 AM - 7:00 PM
Wednesday 10:30 AM - 7:00 PM
Thursday Closed
Friday 10:30 AM - 7:00 PM
Saturday 10:30 AM - 7:00 PM
Sunday 10:30 AM - 7:00 PM

Eye Solutions Introduce

Eye Solutions, located at 8504 18th Ave, Brooklyn, NY 11214, offers eye care services within the "Eye Doctor Near Me" category. However, customer reviews indicate significant concerns regarding their services.

One customer reported being overcharged by $70 and expressed dissatisfaction with the billing practices. They threatened to contact their insurance company and file a complaint with the Better Business Bureau if a refund was not issued.

Another customer, who had been a long-time patron since the company's first store, expressed disappointment with the changes in service. They noted that Eye Solutions no longer accommodates walk-in customers and prioritizes insured patients over self-paying individuals. The customer also reported long wait times for appointments, specifically mentioning having to wait over a month for an eye exam to get contacts. They suggested that self-paying customers explore other options due to potentially higher prices and limited availability.

Services and Features:

  • Eye exams
  • Prescription eyeglasses
  • Contact lenses
  • Potential billing issues
  • Limited walk-in availability
  • Long appointment wait times
  • Potential preference for insured customers

Contact Information:

  • Phone: (718) 621-6305
  • Mobile: +1 718-621-6305
  • Address: 8504 18th Ave, Brooklyn, NY 11214, USA

Potential customers should be aware of the reported issues with billing, customer service, and appointment availability. It is recommended to thoroughly discuss billing practices and appointment scheduling before utilizing the services of Eye Solutions. Self-paying customers may want to consider exploring alternative eye care providers.

Eye Solutions Location

Eye Solutions

8504 18th Ave, Brooklyn, NY 11214, USA

Get directions

Reviews

They overcharged my inshuriance $70. Pls refund to inshuriance before I contact them and start bbb record. It’s discusting.

Mar 12, 2025 · Irina Velichko

They just cater a different type of customers now. I started to get my glasses with them since their first store in 33 Mott Street, then I’ve been coming to this one since they opened. They do not take walk in customers and won’t accommodate you at all. Don’t come here if you are self pay and not using a health insurance because there’s a lot more options and better pricing elsewhere. This company has growth over the years, it’s hard for them to retain old customers. Seriously, I had to wait over a month for an eye exam to get my contacts?!

Nov 19, 2023 · Lilea Ng

Great service! Staff is nice and helpful. Big thumb for the Ophthalmologist, my new glasses is PERFECT. He is very PATIENT and detailed. Plan to return next year.

May 18, 2024 · Cynthia C

The service was terrible. The staff name was Carman who did everything wrong. She gave me the doctor's prescription but it wouldn't match the doctor's order. When I told her, she asked another staff answer my questions. She is not qualified to do this position. If you want to run a better business, you need to find someone instead. If I wanted to give 0 stars to this location.

Jan 07, 2024 · E Lau

Do you provide eye test for driver's license application here?

Mar 12, 2025 · 無衣

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