1054 Flatbush Ave, Brooklyn, NY 11226, USA
I recently visited Eyepic Flatbush Eyecare and had an excellent experience! The young lady at the front desk was super friendly & attentive from start to finish. The tech & the doctor was very knowledgeable and made me feel well cared for. The office was very clean & modern. I highly recommend this office to anyone in need of eye care.
Eyepic Flatbush Eye Care, located at 1054 Flatbush Ave, Brooklyn, NY 11226, provides eye care services within the "Eye Doctor Near Me" category. Customer reviews present a mixed picture of the services provided.
One customer reported a positive experience, highlighting the friendly and attentive staff, particularly the young lady at the front desk. They also praised the knowledgeable tech and doctor, as well as the clean and modern office environment. This customer highly recommended the office for eye care needs.
However, another customer expressed dissatisfaction with the customer service, describing it as terrible. They claimed that the first staff member did not speak to customers and that the receptionist was standoffish. This customer also alleged that they were gaslighted and that the glasses they received did not have the features they paid for. They strongly advised against purchasing glasses from this location.
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Potential customers should be aware of the mixed reviews. While some customers have had positive experiences with the knowledgeable staff and clean environment, others have reported significant issues with customer service and product accuracy. It is recommended to clarify all services and product features before proceeding with any transactions at Eyepic Flatbush Eye Care. Due to the conflicting reviews, careful consideration is advised.
1054 Flatbush Ave, Brooklyn, NY 11226, USA
Get directionsI recently visited Eyepic Flatbush Eyecare and had an excellent experience! The young lady at the front desk was super friendly & attentive from start to finish. The tech & the doctor was very knowledgeable and made me feel well cared for. The office was very clean & modern. I highly recommend this office to anyone in need of eye care.
Oct 29, 2024 · Shania HunterTerrible customer service. First Lady doesn’t even speak to customers. The receptionist can be very standoffish. They love to gaslight customers. I went to another optician and they confirmed the glasses doesn’t have the feature I paid for. Buy your glasses anywhere else. Don’t end up stuck with a useless pair of glasses.
Nov 01, 2024 · Racquelle H.Excellent service all around. Doctor Kristie Hamian is professional, kind, and provides high quality care. The staff was attentive and honest about services and helped me pick out a great pair of frames that fit my face and complements my style. You can tell their equipment is new and provides accurate reads on your prescription. I am beyond happy with this establishment and am more than satisfied. Do not hesitate on this place.
Jan 20, 2025 · Karen CasidsidMy first time visiting this establishment and honestly It was such a 10/10 experience. Everyone was so welcoming and kind. The front desk receptionist was so helpful with helping me understand my coverage and with picking out my glasses, she was the best! The tech/ medical assistant who guided me through the eye exams was also very kind and professional. Lastly, the Doctor was so informative and really explains everything so clearly. I will definitely be recommending family & friends to Eyepic. Thank you again everyone! :)
Oct 14, 2024 · Jahnessia ChampagnieJust moved and glasses broke. I had to go on lunch break and they were: 1.) Super nice 2.) Super quick, I was in, tested, and out in 20 min. 3.) The place is clean and well maintained. I don't really think about that kind of thing until I'm actually in a place and this office was very clean. 4.) My glasses were ready almost a week early which is exactly what I needed since I was leaving town. I would recommend them to someone for care. Glasses can be super expensive so, in that regard, this place is the same as other companies where you're going to be paying hundreds for a pair.
Oct 17, 2024 · Chase Naylor
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