EYES ON BELL

I made an appointment at a location nearby accidentally, they recommended this establishment. I recently visited Eyes on Bell for an eye examination, which had been long overdue, and I’m very pleased with the overall experience. The environment is chic and aesthetically pleasing, perfectly reflecting their brand. I was able to secure an appointment within 48 hours to see the lead optometrist herself, which was incredibly convenient. She made a recommendation I had never received before, which was not only helpful but also proactive in supporting my overall eye health. I was also pleased that she had other interventions to examine my eye health outside of the uncomfortable ones I’ve had in the past. I was also delighted with the frame selection. Normally, I’m not thrilled with the options at most optical shops, but I found a cute pair of frames here that I absolutely love. The only reason I’m not giving five stars is due to the short nature of some of the staff members. While this might be a cultural nuance, I believe it’s essential to speak to customers with more ease and provide full details, especially when dealing with new clients. Additionally, there was some confusion about their closing time. The staff initially mentioned they were closing earlier than what Google had indicated, but I was able to advocate for myself and they graciously agreed to stay open until their scheduled time so I could pick up my frames, ensuring I had them for optimal safety while driving. On a positive note, there is complementary parking in the area, which made the visit more convenient. Overall, I am satisfied with the service at Eyes on Bell and would recommend them for their excellent eye care and stylish frame selection. However, it is a bit out of the way for me, so it may not be the most convenient option for regular visits.

Above and beyond is all I can say. Eyes on bell is an awesome store very high end feel like your in the city. The staff there is so lovely, helpful, and honest. They helped me picked out a frame that fit my face well, payed attention to my wants, dislikes and what worked best in my budget. It was an amazing experience and I will be returning here for all my eye care needs and wants. Dr. Park is amazing very quick and thorough exam super friendly and sweet and explains everything in details so you understand everything that is going on with your vision. Over all this place is a 10 out of 10 Would highly recommend : )

I got an eye exam here and new frames and the experience was great. They had a nice selection of frames and Eddie gave very good recommendations. I got my frames in under a week. highly recommend

I’m pleased with the exceptional service that Dr. Park and Eddie have provided. Dr. Park was awesome in seeing me and explaining to me about my eyes and what I needed and also answering my questions/concerns. And Eddie how professional and kind and friendly he was in assisting me and making sure I chose the right frames. I’m so grateful for both of them and what a great experience. Keep shining

Update. 5/4/23. Received a follow-up call from Eddie last week as he wanted to make sure I was comfortable with the new glasses. Definitely great customer service. Thank you Eddie! As a male in the mid 40’s, I’d must admit that my eyesight is not what it once was. Going from far sighted and now near sighted, I’ve held off from getting bi-focal lenses for the longest. (Eddie has incredible knowledge and many years of experience in the eye world). Took his recommendation and went with the progressive lens along with a new pair of frames. I should have made the visit to Eyes on Bell sooner! Thank you for being very patient, professional, and educating me on my options. From the eye exam to picking up the frames… it’s worth every penny! Eyes on Bell definitely has my trust and business.