197 Madison Ave, New York, NY 10016, USA
I have been going to eyes on Madison for many years. I have been loyal because the service is excellent. They are knowledgeable on all their products, types of lenses, pros and cons, suppliers, repairs, etc. They walk their talk and genuinely care about their clients. I trust them completely. I never feel rushed or pressured. I also referred my husband who had his prescription lenses filled there and purchased his frames. He was also impressed. Last week I had an issue with my frames - they are old - but my doctor asked me to wait until my eye issue resolves as that will affect my prescription. I went in to ask George about how to fix my frames and he came up with a solution, made an adjustment for me that will get me through until my eyes are ready for new glasses. He could have just told me that it was unfixable (technically it was) but he found a way to make it work by thinking outside the box where someone else would have told me it was not possible. I highly recommend them.
Eyes on Madison, located at 197 Madison Ave, New York, NY 10016, provides expert eye care and eyewear. You can contact them at (212) 213-3732 or +1 212-213-3732.
As an "Eye Doctor Near Me" option, Eyes on Madison is highly regarded for its exceptional service and knowledgeable staff. Customers consistently praise the clinic for its personalized approach and commitment to patient care.
The staff at Eyes on Madison is described as knowledgeable about their products, including various lens types, suppliers, and repair options. They take the time to explain the pros and cons of different options, ensuring customers make informed decisions about their eyewear.
Customers appreciate the clinic's genuine care for their clients, noting that they never feel rushed or pressured. The staff is described as trustworthy and reliable, providing expert guidance and support.
One customer shared a positive experience with George, a staff member who went above and beyond to repair their old frames. Despite the frames being technically unfixable, George found a creative solution to make them work, demonstrating a "thinking outside the box" approach.
In addition to the expert service, customers also highlight the friendly and helpful nature of the staff and the wide selection of frames available. The presence of a "cute senior puppy" adds to the welcoming and pleasant atmosphere of the clinic.
Overall, Eyes on Madison is highly recommended for those seeking expert eye care and personalized service in New York City.
197 Madison Ave, New York, NY 10016, USA
Get directionsI have been going to eyes on Madison for many years. I have been loyal because the service is excellent. They are knowledgeable on all their products, types of lenses, pros and cons, suppliers, repairs, etc. They walk their talk and genuinely care about their clients. I trust them completely. I never feel rushed or pressured. I also referred my husband who had his prescription lenses filled there and purchased his frames. He was also impressed. Last week I had an issue with my frames - they are old - but my doctor asked me to wait until my eye issue resolves as that will affect my prescription. I went in to ask George about how to fix my frames and he came up with a solution, made an adjustment for me that will get me through until my eyes are ready for new glasses. He could have just told me that it was unfixable (technically it was) but he found a way to make it work by thinking outside the box where someone else would have told me it was not possible. I highly recommend them.
Mar 24, 2024 · Pat GalanteVery kind and helpful staff, great selection of frames, and cute senior puppy!
Feb 24, 2025 · Veronica MMy right nose pad screw was loose and the owner gladly fixed it for me free-of-charge and tightened the left one as well. Thanks, Eyes on Madison.
Jun 29, 2023 · AnkhbayarStumbled across this place and they were so kind and knowledgeable about glasses. They have a great inventory of designer frames and even these frames from Japan that I loved. I was worried about finding a pair of designer frames with my low nose bridge. Found so many great options. Prices are very reasonable. Never thought finding glasses would be so fun till I came here.
Nov 09, 2023 · Josephine CorneliusHad the best experience in an Eyewear store!!Awesome service from everyone but hopefully you're lucky enough to get assistance from George because he is extremely knowledgeable about his profession and does his job so well!⭐️⭐️⭐️⭐️⭐️Definitely will be back from Kauai,Hawaii🏝✈️🗽
Jul 08, 2024 · Oscar Reyes
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