291 Utica Ave, Brooklyn, NY 11213, USA
Was told they took my insurance on the phone. Got to my appointment on time and was made to sit around until fifteen minutes after (mind you there weren’t any other customers there) my appointment was supposed to have begun, rudely spoken to, and then when asked for my insurance and gave it, was told they don’t take it ! A fabulous spot to skip. Save yourself the headache and go elsewhere.
If you're searching for an "Eye Doctor Near Me" in Brooklyn, NY, Family Vision Center, located at 291 Utica Ave, Brooklyn, NY 11213, provides eye care services to the local community.
Patient reviews present a mixed experience. While some patients have reported positive interactions with the staff, including the receptionist, the doctor, and his wife, others have expressed concerns regarding appointment handling and insurance issues.
Specifically, one patient reported being told over the phone that their insurance was accepted, only to be informed upon arrival that it was not. This patient also experienced a delay in being seen and described the staff's demeanor as rude. This negative experience highlights potential issues with communication and administrative processes.
Conversely, another patient shared a long-term positive experience, praising the kindness and helpfulness of the receptionist and the doctor's family. This contrasting feedback suggests that while some patients have encountered problems, others have had positive interactions with the staff.
Key points from patient reviews include:
Potential patients should be aware of the mixed reviews and consider these factors when deciding whether to seek eye care services at Family Vision Center.
For appointments or inquiries, you can contact Family Vision Center at (718) 778-1234 or +1 718-778-1234.
291 Utica Ave, Brooklyn, NY 11213, USA
Get directionsWas told they took my insurance on the phone. Got to my appointment on time and was made to sit around until fifteen minutes after (mind you there weren’t any other customers there) my appointment was supposed to have begun, rudely spoken to, and then when asked for my insurance and gave it, was told they don’t take it ! A fabulous spot to skip. Save yourself the headache and go elsewhere.
Apr 02, 2024 · Logan Gabrielle SchulmanI have been to this place for years, I love the receptionist and the doctor, even his wife. They are so nice and helpful there.
Oct 31, 2024 · Jewel R. JacksonThe WORST customer service EVER!! The lady that sits at the counter is VERY UNPROFESSIONAL, LOUD, AND GHETTO! She comes to work in a bonnet with a wool hat and pajamas! Yes pajamas! She looked like she just rolled out of bed and came to work. I feel when working with the public you should always look PROFESSIONAL especially when working in the medical field. The Dr seems to be scared of her so he says NOTHING about her appearance. She put in the wrong information on my Son's prescription and then got mad because I made her correct it. Please, Please go somewhere else to receive service because this place is very tacky.
Sep 17, 2022 · Eager XMLEveryone at Family Vision was really nice and helpful. It was my first time there, so I was pleasantly surprised that they were willing to replace my daughter's glasses with a similar pair, using her undamaged lenses, without pushing a new examination or any other service that would make the fees accrue. I thought the final price was fair and affordable, especially considering that everything was done quickly, efficiently, and hassel-free.
Jul 14, 2015 · Jessica CydneeHave bought numerous pairs from family vision center. My experience from beginning to end was flawless. From when you walk through the door and are greeted with a warm a hello, to the doctors thorough exam and huge designer frame selection. This place is truly 5 stars I will definitely be back this summer for some new sunglass.
Apr 07, 2019 · Avrumi Berkowitz
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