First Vision Eyecare

Poor experience, lack of professionalism, irresponsible, unreliable, lack of care. Male staff member took my glasses order and forgot to send it in, missing the end of year for my vision insurance coverage. I had to call weeks later, after I hadn’t received word of my finished glasses. It was not the insurance company’s fault. In addition, he escalated and yelled when we were on the phone with no provocation. Extremely stubborn. Literally would not stop wiping my glasses with abrasive paper, even when I said it was fine and I would wipe it myself with a soft towel. I had to ask three times and explain why it’s bad to wipe lenses with paper or tissue of any kind before he would acknowledge my request and stop goin at it. Plainly a terrible experience.

I had such a pleasant experience at First Vision. I needed to get updated prescription for my contacts. Everyone was so friendly and helpful and Dr. Freeman was excellent and incredibly communicative which I appreciated.

Ive been going here for years until I recently changed my insurance and they don't accept it 😭. Both the doctor and the front desk man are very kind, professional and accommodating. I've purchased at least 4 pair of glasses from them. Highly recommend!

I left a deposit on my eyeglasses and was told I most likely get them a few days later however that hasn’t happend 10 days pass and I had to call them to be put on hold 30 plus minutes Not what I expected.. my first and last time dealing with this place…

My family and I have been patrons of First Vision Optical for almost 20 years and if anyone were to enter the establishment, it would be obvious as to why. Dr. Freeman and his staff exude a professional and respectful demeanor that is second to move. Simply put, he earns your patronage with every visit. Dr. Freeman is incredibly knowledgeable and personable, and stresses his patients quality of care above all. His staff are honest and all the frames I've ever bought have been exceptional in quality. First rate