21-82 Steinway St, Astoria, NY 11105, USA
I am updating this because Dr. Fokas made my issue right. TLDR - the optician was not helpful in keeping me within what is covered by my insurance. They seemed to have one goal and that was to get the most $$ from me as possible. I spoke to Dr. Fokas some time after and he made things right. All this to say, beware of your insurance and what is covered, ASK QUESTIONS. This was originally a 1 star review being updated to 3 because of how great the Doctor was...he just may need to rethink his optician.
If you're searching for an "Eye Doctor Near Me" in Astoria, Fokas Eyecare is located at 21-82 Steinway St. They can be reached at (718) 626-3944 or +1 718-626-3944.
Fokas Eyecare is recognized for the expertise and helpfulness of Dr. Fokas. Many patients have praised his dedication to patient care and his ability to address vision concerns effectively. The staff is also generally described as nice and accommodating.
However, some customer reviews have pointed out potential issues with the optician services, specifically regarding insurance coverage and sales practices. One customer reported feeling pressured to purchase items that exceeded their insurance coverage, suggesting a focus on maximizing sales rather than patient needs. This resulted in a negative initial experience.
Fortunately, Dr. Fokas addressed the customer's concerns, rectifying the situation and demonstrating a commitment to patient satisfaction. This led to an updated review, acknowledging the doctor's excellent service while still advising future patients to be vigilant about their insurance coverage and to ask clarifying questions.
Therefore, while Dr. Fokas is highly regarded for his medical expertise, potential patients should be aware of possible discrepancies regarding insurance and should ensure they understand their coverage thoroughly. It is recommended to communicate clearly with the optician and to ask any necessary questions to avoid unexpected costs.
21-82 Steinway St, Astoria, NY 11105, USA
Get directionsI am updating this because Dr. Fokas made my issue right. TLDR - the optician was not helpful in keeping me within what is covered by my insurance. They seemed to have one goal and that was to get the most $$ from me as possible. I spoke to Dr. Fokas some time after and he made things right. All this to say, beware of your insurance and what is covered, ASK QUESTIONS. This was originally a 1 star review being updated to 3 because of how great the Doctor was...he just may need to rethink his optician.
Dec 24, 2024 · Neal KowalskyDr. Fokas is such a great doctor. I highly recommend him, he helped me alot with my vision. Thank him and his nice staff.
Feb 14, 2024 · Khalil KhalilThis review applies to the Dr Monica Bhasin. A few weeks ago, I had something stuck in my eye, a tiny metal scrap that caused me to not open my left eye. I called the office, and the receptionist told me Fokas isn't in, but Dr Bhasin is able to see me within 2 hours since it was an emergency. I went there and within half an hour she took it out my eye and she prevented the worse from happening. It's very rare for a doctor nowadays to take u in the same day, let alone the same hour without making an appointment and she took me in right away. Esepcially when everyone's on vacation. Very kind and knows what she is doing, I highly recommend her to anyone who needs anything eye related.
Aug 15, 2023 · Peter PotamianosDr Fokas and his staff are amazing. I have been bringing my 2 children here for 11 years. Dr Fokas and Dr Basin are kind and gentle. They never rush when doing a thorough exam despite the fact that we have insurance that is 2nd rate at best. I really appreciate the classy way that they run their business. It is never a problem to ask questions. Now that I need reading glasses, all three of us come here. You will be seen very close, if not exactly at your appointment time. I feel like my eyes are in good hands here at Fokas Eyecare.
Feb 06, 2016 · Rose Markisellothe Fokas EyeCare is an excellent establishment ! the Doctor and desk staff are very professional. the Doctor took the time to explain my injury. the resceptionist at the front desk were helpful. keep up the good work
Jun 10, 2022 · Thomas Pepe
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