Eye Doctor Near MeNew YorkKings CountyCrown HeightsFranklin Avenue
847 Franklin Ave, Brooklyn, NY 11225, USA
Had an appointment, showed up on time, place was closed. The metal gate was down. Didn't receive a call in advance to reschedule or anything.
Welcome to Franklin Primary Eye Care, located at 847 Franklin Ave, Brooklyn, NY 11225, USA. We provide eye care services to the local community.
Based on customer reviews, experiences at Franklin Primary Eye Care are mixed. One customer reported arriving for a scheduled appointment to find the office closed without prior notification.
Another customer had a more positive initial experience, finding it easy to make an appointment and obtaining their prescription. They described the optometrist (OD) as friendly and personable. However, this same customer encountered difficulties with the follow-up process. They reported an error on their glasses prescription and experienced frustration in getting it corrected and resent. The customer had to make multiple calls over a week to finally receive the updated prescription.
Services offered at Franklin Primary Eye Care include eye exams and prescription services. For inquiries or to schedule an appointment, you can contact them at (718) 604-1002 or +1 718-604-1002.
When considering Franklin Primary Eye Care, it's advisable to be aware of the reported issues regarding appointment scheduling and the prescription correction process.
847 Franklin Ave, Brooklyn, NY 11225, USA
Get directionsHad an appointment, showed up on time, place was closed. The metal gate was down. Didn't receive a call in advance to reschedule or anything.
Nov 11, 2024 · Nico BIt was easy enough to make an appointment and get my prescription. The OD was friendly and personable. However the process afterwards was frustrating. I found an egregious typo on my glasses prescription and called on a Wednesday afternoon to report the error and ask him to send an updated prescription. Instead of sending me the updated prescription ASAP which I needed to order a pair of glasses, the OD asked me to call him back 8:30AM the following Saturday to remind him to send the updated prescription when he returned to his office. Excuse me?? I was already frustrated I didn't have the proper prescription ASAP, but given that it was his error, he should have at the very least been able set a reminder himself to send me the prescription. I finally got my prescription over a week later after calling three times. It was not a great experience.
Jul 28, 2022 · Husna HadiThis place is a GEM. Fast service. Same day service. Extremely reasonable prices! My teen son breaks his glasses twice a year and Franklin Primary Eye Care always comes through for us. ABOVE ALL, THE OWNER IS THE MOST HONEST SINCERE RETAIL OWNER EVER! He will never sell you what you don't need and advise against spending money on features you don't need.
Oct 31, 2018 · Joel ZingerI jave been coming here for a few years now. The doctor is very prompt & has flexibil hours. Would definitley recommend.
May 08, 2024 · F DanaI ordered my glasses a week a ago from the guy and paid and he still a week later has not gotten them his hours are all wrong if you go at what google says his store hours are you will be waiting outside for an hr he told me I could come get my glasses last Friday I went and he was closed then when I go today the glasses never even came in he’s unorganized and non professional do not go to him his office is a mess and he has nothing neatly laid out
Jan 02, 2019 · sidsickamore
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