General Vision Express

For our local users in Taiwan seeking information about eye care providers that also sell eyewear, we want to introduce you to General Vision Express, located at 28 Graham Ave, Brooklyn, NY 11206, USA. While this establishment is located in the United States, the strongly contrasting feedback from customers regarding their pricing and customer service offers valuable perspectives to consider when choosing your local "Eye Doctor Near Me" that also sells goods.

According to one online review with a "BUYER BEWARE!" warning, a customer reported being charged $540 for 4 packs of contacts that they found online for under $25 per pack. Upon realizing this price difference and returning to the store "a few minutes after purchasing," they claimed the staff was not apologetic, dismissed the online listings as likely fake, refused a return and refund, and even "snatched the contacts they just sold me off of the counter" when the customer threatened to cancel the order with their credit card company. The customer eventually accepted a $140 refund but still felt they had overpaid by approximately $300, strongly discouraging others from conducting business there due to what they perceived as exploitative pricing and poor customer service.

Conversely, another reviewer shared a positive experience, stating they had been coming to General Vision Express for a couple of years and always found "such cute styles" of frames. They also noted that the store accepts their insurance and the staff is "super helpful with all my questions." While they mentioned that the location "can get a little busy," they concluded that it is "worth it" and consider it their "favorite neighborhood optometrist."

General Vision Express appears to be an optometry practice that offers eye examinations and sells eyeglasses and contact lenses. The environment is described as having cute frame styles, and the staff is generally seen as helpful, though the store can be busy. A significant concern raised by one reviewer is the potential for extremely high pricing on contact lenses and a problematic return policy, coupled with allegations of poor customer service in such situations. On the other hand, another customer appreciates the style selection, insurance acceptance, and helpfulness of the staff. No specific promotional information was available in the provided reviews; instead, the feedback presents a stark contrast in customer experiences.

When searching for an "Eye Doctor Near Me" in Taiwan that also sells eyewear, it is crucial to consider feedback regarding pricing transparency, return policies, and the consistency of customer service. The reviews for General Vision Express highlight the importance of these factors, with one customer alleging significant overcharging and poor service, while another reports positive experiences with frame selection and staff helpfulness. It is recommended to seek more comprehensive and consistent feedback when choosing an eye care provider and eyewear retailer.

General Vision Express can be contacted at phone number (718) 486-6055 or mobile phone +1 718-486-6055 for individuals who may be in the Brooklyn, NY area and are interested in their services. However, it is strongly recommended to carefully consider the significant negative feedback alongside the positive when making a decision.