General Vision Services ico

General Vision Services

Eye Doctor Near MeNew YorkQueens CountyForest HillsQueens Boulevard

11653 Queens Blvd, Forest Hills, NY 11375, USA

1.0

Just had the nastiest, most uncalled for phone experience of my life. I called on 6/19 at 2:24 pm and asked for my contact prescriptions. The doctor hadn’t finalized it so I called back again and gave my email. The woman on the phone said “I JUST SENT IT” with the nastiest attitude and when I went to confirm my email one more time, she cut me off and hung up on me. I don’t know if the employees there need more customer facing training; I did absolutely nothing to warrant the attitude. Take your business elsewhere. And I just called back to complain to a manager and she hadn’t taken down the right email, which she would have had she listened the first time.

Lily Choi
  • Overview
  • (718) 261-3540

General Vision Services Introduce

Welcome to General Vision Services, the go-to optometry clinic for all your eye care needs! Located at 11653 Queens Blvd in Forest Hills, NY, we are dedicated to providing high-quality eye care services to individuals and families in the local community. Our team of experienced optometrists and friendly staff is committed to ensuring that you receive comprehensive eye care in a welcoming and professional environment.

We understand how important it is to have clear vision, which is why we offer a wide range of services to suit your needs. From routine eye exams to fitting you with custom contact lenses or selecting the perfect pair of eyeglasses frames, our goal is to help you maintain healthy eyesight and find the right solution for your lifestyle. Whether you're visiting us for the first time or returning for a follow-up appointment, we strive to make every interaction with us a positive one.

At General Vision Services, we believe in delivering personalized care. Our optometrists are highly skilled and up-to-date with the latest advancements in eye care technology. They take the time to listen to your concerns, answer your questions, and provide tailored recommendations to meet your specific needs. We also work closely with you to ensure that your insurance coverage is maximized, making quality eye care more accessible and affordable.

Our clinic is designed with patient comfort in mind. The moment you walk through our doors, our front desk staff will greet you warmly and assist you with checking in. We understand how important it is to have a smooth and efficient experience during your visit. Our friendly and knowledgeable team is here to make sure that every aspect of your visit goes smoothly, from scheduling your appointment to helping you choose the right eyewear.

Some of our key services include:

  • Comprehensive Eye Exams: Regular eye exams are essential for maintaining healthy vision. We offer thorough examinations to check for any potential issues and ensure that your prescription is up-to-date.
  • Contact Lenses: Whether you're new to contacts or looking to switch brands, we offer a wide selection of contact lenses to suit your lifestyle and prescription needs. Our team will help you find the right fit and type for optimal comfort and vision.
  • Eyewear Selection: Choose from our extensive collection of eyeglasses frames in various styles, colors, and materials. We work with trusted brands to ensure that you have access to high-quality, fashionable options.
  • Specialized Services: In addition to routine care, we offer specialized services for specific eye conditions or needs, ensuring that you receive the care tailored to your requirements.

We take pride in our customer service and are dedicated to making your experience with us as pleasant as possible. Many of our patients have shared their positive experiences with us:

"This is truly a great optometrist office!! Walked in, everyone was extremely helpful. The staff at the front desk explained all my insurance benefits to me. The Doctor is very knowledgeable and does a great job of answering my questions and explaining it in a way I could understand. Then after fitted for contacts, the staff behind the counter assisted me in ordering contacts to last me the right length of time. Quick, efficient, and friendly!! Perfect place."

While we strive to provide excellent service to all our patients, we always welcome feedback to help us improve. We are committed to ensuring that every patient feels valued and supported during their visit.

If you're looking for reliable eye care services in the Forest Hills area, look no further than General Vision Services. Whether you need an eye exam, new contact lenses, or a stylish pair of eyeglasses, we are here to help you achieve your best vision. Visit us at 11653 Queens Blvd, Forest Hills, NY 11375, or call us at 1 718-261-3540 to schedule an appointment today!

General Vision Services Photos

General Vision Services 4
General Vision Services 4

General Vision Services Location

General Vision Services

11653 Queens Blvd, Forest Hills, NY 11375, USA

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Reviews

Just had the nastiest, most uncalled for phone experience of my life. I called on 6/19 at 2:24 pm and asked for my contact prescriptions. The doctor hadn’t finalized it so I called back again and gave my email. The woman on the phone said “I JUST SENT IT” with the nastiest attitude and when I went to confirm my email one more time, she cut me off and hung up on me. I don’t know if the employees there need more customer facing training; I did absolutely nothing to warrant the attitude. Take your business elsewhere. And I just called back to complain to a manager and she hadn’t taken down the right email, which she would have had she listened the first time.

Aug 22, 2023 · Lily Choi

This is truly a great optometrist office!! Walked in everyone was extremely helpful. Staff at front desk explained all my insurance benefits to me. The Doctor is very knowledgeable and does a great job of answering my questions and explaining it in a way I could understand. Then after fitted for contacts, the staff behind the counter assisted me in ordering contacts to last me the right length of time. Quick, efficient, and friendly!! Perfect place.

Aug 19, 2019 · Anthony Gonzalez

So I went here for some prescription safety glasses and I was offered help by Jackie and Katherine. Both ladies were extremely helpful, got me what I needed in a professional and timely manner. I highly recommend working with either of them, as they were extremely friendly and helpful.

Jul 14, 2022 · James Rabel

Reception is horrible. Took 30 minutes for the young woman in the front to figure out why I was there, what insurance to bill, and check me in. Assistant who performed vision exam was extremely rude and kicked me out the exam room and told be to return to the front to pay copayment. I said excuse me if I was to pay a copay wouldn't they ask for that before calling me in. Her reply was she doesn't know because that's not her job. Walked to the front back to the same confused receptionist who said I didn't have a copay. Smh back to the assistant where the two confused and slow women began to speak to each other in their language and finally my exam was done. The doctor was pleasant however due to the distress I will take my money elsewhere. Thanx for the exam ill take my prescription to cheaper peepers because that place is not at all worth spending my money.

Apr 24, 2018 · Nikkie Gordon

This place is garbage and I have never experienced anything this awful ever. The younger guy, named Michael is the most disrespectful, unprofessional man I have ever come across. Aside from the awful treatment, the doctor gave me a wrong prescription - mixed up the left and right eye, and I had to wear the wrong lenses in the glasses for a month until I went back and got it rechecked at another place. Avoid this place at all costs.

Nov 23, 2018 · Hasmik Galoyan

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