Greenpoint Vision Care ico

Greenpoint Vision Care

733 Manhattan Ave, Brooklyn, NY 11222, USA

3.0

I liked the doctor a lot and the people who work in the front are nice but the salesperson was super unprofessional and rude in the way she spoke to me while I was trying to navigate a return/refund/store credit situation. I was so put off by it that I asked her not to call me again, I was trying to work with someone else at the office to figure it out from there but she kept on calling me and leaving voicemails

Mallory L
  • Overview
  • (718) 389-6234
  • www.gpvisioncare.com

Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed

Greenpoint Vision Care Introduce

For our local users in Taiwan seeking information about eye care providers that also sell eyewear, we want to introduce you to Greenpoint Vision Care, located at 733 Manhattan Ave, Brooklyn, NY 11222, USA. While this establishment is located in the United States, the mixed feedback from customers regarding their staff and policies offers valuable perspectives to consider when choosing your local "Eye Doctor Near Me" that also sells goods.

According to one online review, the customer "liked the doctor a lot" and found the front desk staff to be "nice." However, they had a significantly negative experience with a salesperson who was described as "super unprofessional and rude" in their interactions while the customer was trying to navigate a return, refund, or store credit situation. This negative interaction was so off-putting that the customer asked the salesperson not to call them again and attempted to resolve the issue with someone else in the office. Despite this request, the salesperson reportedly continued to call and leave voicemails.

In contrast, another reviewer expressed a very positive experience, stating, "I love this place! They are all so nice and helpful." This customer thanked the staff for their assistance with contacts and eyeglasses, noting that the staff was "accommodating with my insurance and explained everything." They described the team as "awesome" and encouraged them to maintain their positivity and good work.

Greenpoint Vision Care appears to be an optometry practice that offers eye examinations and sells eyeglasses and contact lenses. The environment seems to have a generally positive atmosphere, with a likable doctor and nice front desk staff. However, there is a notable concern raised about the professionalism and conduct of at least one salesperson, particularly in handling customer service issues related to returns or refunds. A positive feature is the reported helpfulness of the staff in accommodating insurance and providing clear explanations. No specific promotional information was available in the provided reviews; instead, the feedback presents a dichotomy of positive experiences with the medical and administrative aspects, versus a negative experience with a sales interaction.

When searching for an "Eye Doctor Near Me" in Taiwan that also sells eyewear, it is advisable to consider feedback regarding the professionalism of all staff members, including sales personnel, and the clarity and fairness of return/refund policies. The reviews for Greenpoint Vision Care highlight the importance of a positive experience across all interactions within a practice. While some customers have found the doctor and general staff helpful, others have had significant issues with specific sales interactions. It is recommended to seek more comprehensive and consistent feedback when choosing an eye care provider and eyewear retailer.

Greenpoint Vision Care can be contacted at phone number (718) 389-6234 or mobile phone +1 718-389-6234 for individuals who may be in the Brooklyn, NY area and are interested in their services. However, it is recommended to consider the reported negative feedback alongside the positive when making a decision.

Greenpoint Vision Care Photos

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Greenpoint Vision Care Location

Greenpoint Vision Care

733 Manhattan Ave, Brooklyn, NY 11222, USA

Get directions

Reviews

I liked the doctor a lot and the people who work in the front are nice but the salesperson was super unprofessional and rude in the way she spoke to me while I was trying to navigate a return/refund/store credit situation. I was so put off by it that I asked her not to call me again, I was trying to work with someone else at the office to figure it out from there but she kept on calling me and leaving voicemails

Feb 08, 2025 · Mallory L

I love this place! They are all so nice and helpful. Thank you so much for helping me with my contacts and eyeglasses. The staff was accommodating with my insurance and explained everything. You guys are awesome. Keep up the positivity and good work!

Aug 30, 2024 · mary lopez

These guys are my go to for all of my family eye glasses needs. Thanks to Marlene, Norma, Yola and Dr Ngo. Love these guys. Thank you so much.

Dec 14, 2024 · valerie figarella

Norma and the team there are amazing! I had issues with my astigmatism glasses the first few times but they never gave up to find a solution. Thanks for your patience and professionalism!

Jul 16, 2024 · Onon

I had an excellent experience at GVC! From the receptionist to the doctor, everyone was friendly and very helpful. Norma, the optician, is *the* most knowledgeable person I’ve ever met - and I’ve been wearing glasses for 49 yrs! Norma is patient, very knowledgeable and goes above and beyond to help you choose the best frames, according to your needs and budget! What a lovely experience I had here. Highly recommend them. Thank you!

Jul 19, 2023 · Yvette Golden

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