1403 Avenue J, Brooklyn, NY 11230, USA
Really displeased with the service here. The doctor seemed to have done a thorough exam but can’t say the same for the man and lady helping my family with their glasses. We went for special glasses and they didn’t suit my family member and she could hardly see out of them. The team member here told her to keep using for a week on 2 different occasions and when she went back and told them again it was bothering her, they told her to pay out pocket to get new ones. A total rip off. Will not be recommending this place to anyone. UPDATE 8/15: After reaching out and checking their records, Leo stepped in via email to communicate about my issue with my family members appointment. I ended up asking for a reinstatement of benefits for the glasses. I will update my review again when i verify with our insurance company, once completed. No glasses, but I appreciate Leo taking initiative!
For those searching for an "Eye Doctor Near Me" in Brooklyn, J Optical Eye Care Center is located at 1403 Avenue J, Brooklyn, NY 11230, USA, and can be reached at (718) 534-4651 or +1 718-534-4651.
Customer experiences with J Optical Eye Care Center vary. While some patients have found the doctor's eye examinations to be thorough, there have been concerns regarding the service provided for glasses fitting and adjustments. One patient reported dissatisfaction with the fitting of special glasses, noting that they were not suitable and resulted in vision problems. The initial response from the staff was also criticized, as they were asked to wear the glasses for a week, and then were asked to pay out of pocket for new ones.
However, there are also positive reviews indicating that the clinic can be helpful, especially for those needing quick service. Additionally, the clinic has shown a willingness to address customer concerns, as evidenced by a staff member, Leo, who followed up via email to discuss and resolve an issue regarding insurance benefits.
Key features and services include:
Potential customers should be aware of the mixed reviews and consider clarifying all service details and pricing before proceeding with services at J Optical Eye Care Center.
1403 Avenue J, Brooklyn, NY 11230, USA
Get directionsReally displeased with the service here. The doctor seemed to have done a thorough exam but can’t say the same for the man and lady helping my family with their glasses. We went for special glasses and they didn’t suit my family member and she could hardly see out of them. The team member here told her to keep using for a week on 2 different occasions and when she went back and told them again it was bothering her, they told her to pay out pocket to get new ones. A total rip off. Will not be recommending this place to anyone. UPDATE 8/15: After reaching out and checking their records, Leo stepped in via email to communicate about my issue with my family members appointment. I ended up asking for a reinstatement of benefits for the glasses. I will update my review again when i verify with our insurance company, once completed. No glasses, but I appreciate Leo taking initiative!
Aug 15, 2024 · aiman hussainThey are very helpful especially if you need service quick I am very pleased with this place.
Oct 20, 2024 · e. amI needed a pair of glasses asap as I lost my original pair while on vacation. Avi & company were able to get me a pair of glasses same day within 15 minutes. Prices were fair and they offered multiple different payment options. Will be back.
Jul 07, 2024 · Peterson MaxisI had a fantastic experience here for my glasses repair. The staff was incredibly fast and polite. They fixed my glasses in no time, and the service was top-notch. I highly recommend them for their efficient and friendly service.
Dec 28, 2023 · IQRA PERVAIZI came in to tighten my lens and the owner was so pleasant. Definitely will come here. It’s very clean and spacious quick service. Highly recommend.
Apr 25, 2024 · Keisha Toussaint
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