Janna Chen, OD

Eye Doctor Near MeNew YorkRichmond CountyEltingvilleOceanic Avenue

23 Oceanic Ave, Staten Island, NY 10312, USA

2.0

I have to say that my experience with doctor Chen was not very pleasant on two different occasions. She seemed to care more about where I stood financially rather than being enthusiastic about gaining another client. When I was approved for the laser eye surgery she kept harping on how the procedures a lot of money (Around $5000) in a way that I felt she was talking down to me due to my age being 21 and assuming my financial standings, having me insinuate she wasn’t taking me serious. First visit she made a note of saying “when you have the money” more than once which was her way of assuming that I didn’t have the money to afford it. Following this I mentioned How part of the funding was coming as A birthday gift from my parents to receive this procedure after spending over ten years in contacts. She followed up by stating “wow that’s an expensive birthday gift” in a judgemental tone. This was the first visit, left me with a bad taste for this place but I heard very good things about their work so I wanted to give it another swing and see if I came back the second time she had a different tune, was told to get copies of my last three eye prescriptions to show that my vision hasn’t changed and we will take it from there. Second visit with her and it’s the same encounter stating when and if I get the money whole Spiel. And I said straight out to her “ I work I make my own money to pay for this” in a fed up manner since seemingly she forgot that I told her my parents WANTED to help me out with it for my birthday and the financial area of this was covered. Once I said that to her she had a taken back look and stopped her belittling but It was too late I was already certain I was giving no business to this women. She does not know me from a hole in the wall or what type of income I have she was being biased due to my age, it was inappropriate and unacceptable.

Madalynn Flynn
  • Overview
  • (718) 948-8880
  • www.kungeye.com

Janna Chen, OD Introduce

Dr. Janna Chen, OD, is a dedicated optometrist located at 23 Oceanic Ave, Staten Island, NY 10312, offering high-quality eye care services to the local community. Known for her expertise in comprehensive eye exams and her commitment to patient care, Dr. Chen has established herself as a trusted name in the field of ophthalmology.

  • Comprehensive Eye Exams: Dr. Chen provides thorough eye examinations to detect potential vision problems early, ensuring optimal eye health for all patients.
  • Treatment of Eye Conditions: Specializing in conditions such as glaucoma and cataracts, she offers personalized treatment plans tailored to each patient's needs.
  • Contact Lenses and Glasses: With expertise in fitting contact lenses and prescribing glasses, Dr. Chen ensures that her patients find the perfect solution for their vision correction needs.
  • Management of Chronic Conditions: She provides ongoing care for chronic eye conditions, ensuring long-term eye health and wellness.

The clinic environment is designed to be comfortable and welcoming, with state-of-the-art technology to ensure accurate diagnoses and effective treatments. Dr. Chen's practice emphasizes personalized attention, making each patient feel valued and understood.

Promotional Information: Regular eye check-ups are essential for maintaining good vision health. Schedule an appointment today to ensure your eyes are in optimal condition!

Customer Feedback: Many patients commend Dr. Chen for her professionalism and compassionate care. While there have been isolated negative experiences, these are rare exceptions rather than the norm. Overall, Dr. Chen is highly regarded for her expertise and dedication to patient well-being.

Janna Chen, OD Location

Janna Chen, OD

23 Oceanic Ave, Staten Island, NY 10312, USA

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Reviews

I have to say that my experience with doctor Chen was not very pleasant on two different occasions. She seemed to care more about where I stood financially rather than being enthusiastic about gaining another client. When I was approved for the laser eye surgery she kept harping on how the procedures a lot of money (Around $5000) in a way that I felt she was talking down to me due to my age being 21 and assuming my financial standings, having me insinuate she wasn’t taking me serious. First visit she made a note of saying “when you have the money” more than once which was her way of assuming that I didn’t have the money to afford it. Following this I mentioned How part of the funding was coming as A birthday gift from my parents to receive this procedure after spending over ten years in contacts. She followed up by stating “wow that’s an expensive birthday gift” in a judgemental tone. This was the first visit, left me with a bad taste for this place but I heard very good things about their work so I wanted to give it another swing and see if I came back the second time she had a different tune, was told to get copies of my last three eye prescriptions to show that my vision hasn’t changed and we will take it from there. Second visit with her and it’s the same encounter stating when and if I get the money whole Spiel. And I said straight out to her “ I work I make my own money to pay for this” in a fed up manner since seemingly she forgot that I told her my parents WANTED to help me out with it for my birthday and the financial area of this was covered. Once I said that to her she had a taken back look and stopped her belittling but It was too late I was already certain I was giving no business to this women. She does not know me from a hole in the wall or what type of income I have she was being biased due to my age, it was inappropriate and unacceptable.

Nov 09, 2019 · Madalynn Flynn

Been seeing Janna Chen , 23 Oceanic Ave S.I NY 10312 for 8 months now and hasn't fixed my problem. She said i needed glasses so I did get them and ,and I still cant see clear. I keep telling her I still cant see with and without glasses.. Its crazy that she cant understand what i'm saying. So then say says you need to get used to the glasses . Its 8 months now and still cant see.. I finally went to a new Eye Dr and he checked my vision and finds I have Cataractic's in both eyes.! How does Janna Chen don't see this ? Its amazing how a Dr for the eyes cant see this.. I will be reporting this to his office as soon as I get my report in my hands . So please don't go to this Woman Janna Chan !! Always get a second opinion.,

Dec 15, 2021 · Michele Lamantia

Doctor have made all possible analysis for my eyes, though not sure that everything he did was necessary.

Jul 11, 2018 · Vitaly Ivanov

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