Jeffrey P. Sagalow, OD

Welcome to the office of Jeffrey P. Sagalow, OD, formerly located at 230 W Jersey St #208, Elizabeth, NJ 07202, USA. As an "Eye Doctor Near Me" option, Dr. Sagalow provided optometry services, including eye exams and eyeglasses.

Environment:

Based on the most recent customer review, the office has relocated, and the previous location is now padlocked. There is no information provided about the environment of the new location.

Services:

Based on customer reviews, Jeffrey P. Sagalow, OD, offers the following services:

• Comprehensive eye examinations.
• Sale of eyeglasses.

However, there are significant recent issues reported regarding communication and service delivery.

Features:

Key features mentioned by patients include:

• Dr. Sagalow is described by one reviewer as an excellent OD, very professional, experienced, and willing to explain things thoroughly.
• He is also noted as being very nice, kind, and polite.

However, recent negative experiences highlight serious concerns:

• Significant communication issues, with a patient unable to reach the office for over a month regarding their glasses pickup.
• The voicemail was full, preventing contact.
• The office relocated without informing patients.
• A patient who tracked down the new location reported poor customer service from the staff (potentially an office manager), who was unhelpful and blamed the patient for not knowing about the move.
• The patient's insurance company confirmed that the claim for the exam and glasses had been paid, despite the patient not receiving the glasses.

Promotional Information:

Currently, there is no promotional information available. Given the recent issues with relocation and communication, it is strongly advised to confirm the current address and contact information of Dr. Sagalow's office before attempting to seek services. You can try the listed phone number (908) 351-2020 or mobile number +1 908-351-2020, but be aware that the voicemail was recently reported as full.

Summary:

Jeffrey P. Sagalow, OD, formerly located in Elizabeth, NJ, has received mixed reviews. While one reviewer praised Dr. Sagalow's professionalism and demeanor, recent feedback indicates significant problems with communication and office relocation. A patient reported being unable to contact the office for over a month and discovered the previous location was closed. Upon finding the new location, they experienced poor customer service. This raises serious concerns about the reliability and customer service of this practice. Potential patients should be extremely cautious and verify the current operational status and contact details before seeking care from Dr. Sagalow.

For more information, you can try contacting the listed phone numbers (908) 351-2020 or +1 908-351-2020, but be aware of the potential communication issues reported.