1301 Avenue J, Brooklyn, NY 11230, USA
I had a terrible experience with the office staff my mother is scheduled for surgery of Monday morning and never got a call with the details of when to expect the surgery and what time to go to the office. on Friday afternoon I called to try and get that information before the weekend, was told the coordinator is not there, the girl on the phone said she does not know, that the supervisor is in the OR, refused to give me the name of the supervisor and refused to give me her name. and as a matter of fact, when I asked for her name she abruptly hung up the phone on me. I am no longer comfortable with my mom getting any kind of care in such a place and will make sure the surgeon is aware of that. I will find my mom a better suited surgery center. very disappointing and upsetting since my mom had surgery there many years ago and it was a better experience then.
Looking for an "Eye Doctor Near Me" in Brooklyn? Kochman, Lebowitz & Mogil MD's, LLP, situated at 1301 Avenue J, NY 11230, offers ophthalmological services. You can reach them at (718) 627-0303 or +1 718-627-0303.
Kochman, Lebowitz & Mogil MD's, LLP, has received mixed reviews from patients. While Dr. Laurey Mogil is praised for her compassionate and effective care, there are significant concerns regarding the professionalism of the office staff. Specifically, issues with communication and customer service have been reported.
Here's a summary of customer feedback:
While Dr. Mogil's medical expertise and patient care are highly regarded, the reported issues with the office staff's communication and professionalism are a significant concern. Potential patients should be aware of these mixed reviews when considering Kochman, Lebowitz & Mogil MD's, LLP for their eye care needs.
For appointments or inquiries, please contact them at (718) 627-0303 or +1 718-627-0303.
1301 Avenue J, Brooklyn, NY 11230, USA
Get directionsI had a terrible experience with the office staff my mother is scheduled for surgery of Monday morning and never got a call with the details of when to expect the surgery and what time to go to the office. on Friday afternoon I called to try and get that information before the weekend, was told the coordinator is not there, the girl on the phone said she does not know, that the supervisor is in the OR, refused to give me the name of the supervisor and refused to give me her name. and as a matter of fact, when I asked for her name she abruptly hung up the phone on me. I am no longer comfortable with my mom getting any kind of care in such a place and will make sure the surgeon is aware of that. I will find my mom a better suited surgery center. very disappointing and upsetting since my mom had surgery there many years ago and it was a better experience then.
Dec 06, 2024 · Anat AbeckaserI had the misfortune of coming down with a very serious eye infection and searched for an new opthalmology specialst; as I had previously dealt with a few clowns and vowed never to make the same mistake twice. Then a familiar name; Dr Laurey Mogil popped up on Google and I was lucky enough to get an appointment...I was treated there, diagnosed with a nasty infection and treated by Dr Mogil and then sent to a surgeon who helped me avoid surgery. The lady is down to earth, very endearing and caring..the office actually treats and takes care of you; allaying any fears you may have! I highly recommend her and her office!
Aug 08, 2024 · Don JohnsonVery nice and quick. Dr Szlechter is the most kind and understanding doctor I have ever seen. I suffer from severe panic attacks and he helped calm me down and reassured me during my procedures. He understood when I was too panicked to continue and helped me eventually do everything I needed.
May 05, 2023 · Anthony PassarielloDr. Mogil is a great Doctor. Her bedside treatment is phenomenal. She is very sweet, nice and very professional including her assistant, Angela, who also possesses the same personal traits. However, the front desk took an hour just to verify and confirm my insurance plan and coverage and they were not really efficient by doing so when they told me that my insurance was inactive but when I told them to call the number, they were able to get all the answer they need. They went and check only online but did not attempt to call at first.
Jul 19, 2020 · A CVery Good doctors; but very difficult to get in contact with anyone when needed. I’ve waited on hold for 36 minutes one time, and when I called from a work number, they picked up. I would love to give this place 5 stars because the ophthalmologist seems to be really great! But the front staff, though they are somewhat polite, they make it nearly impossible to get the simplest of information or even to request a refill. So if don’t ever plan on calling, it’s a great place. But if you ever anticipate trying to contact the office for any reason, STAY AWAY!
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