Lee M. Wong, OD

Welcome to the office of Lee M. Wong, OD, located at 20 Park Ave, Lyndhurst, NJ 07071, USA. As an "Eye Doctor Near Me" option, Dr. Wong provides optometry services. However, recent customer reviews indicate serious concerns about the office staff and appointment efficiency.

Environment:

Customer reviews paint a negative picture of the office environment, primarily due to the behavior of the front desk staff and the long wait times.

Services:

Based on customer reviews, Lee M. Wong, OD, offers eye examinations and prescriptions for eyeglasses. However, the process of obtaining prescriptions and the overall efficiency of the office are criticized.

Features:

Key features mentioned by patients include:

• Dr. Lee M. Wong is described as personable and knowledgeable.

However, significant negative points were also raised:

• The front desk staff is described as very passive-aggressive and rude, consistently giving customers attitude.
• Patients are told that the doctor does not call or speak to patients after the exam, requiring them to deal solely with the staff.
• The office is reported to see a high volume of patients (over 60 per day with 2 doctors), leading to extremely long wait times, often exceeding 2 hours.
• The office is compared unfavorably to the DMV in terms of efficiency.

The reviews suggest that while Dr. Wong may be competent, the poor office management and rude staff significantly detract from the patient experience.

Promotional Information:

There is no promotional information available in the provided reviews. Given the serious concerns raised about the staff and wait times, it is strongly advised to consider these reviews when making a decision about seeking services at Dr. Wong's office. You can contact them at (201) 896-0096 or +1 201-896-0096, but be aware of the potential issues reported.

Summary:

Lee M. Wong, OD, in Lyndhurst, NJ, is described as a personable and knowledgeable doctor. However, recent customer reviews are overwhelmingly negative due to the rude and passive-aggressive front desk staff and extremely long wait times caused by overbooking. Patients report being directed to deal with the unhelpful staff for post-exam issues. The office's efficiency is heavily criticized. Individuals seeking eye care should be aware of these significant issues and may want to consider alternative providers in the area.

For more information, you can contact the office of Lee M. Wong, OD, at (201) 896-0096 or +1 201-896-0096, but please be mindful of the reported negative experiences with the staff and wait times.