Eye Doctor Near MeNew YorkQueens CountyKew GardensQueens Boulevard
12430 Queens Blvd, Kew Gardens, NY 11415, USA
One of the worst customer service I’ve ever experienced. Seller rushed me even though I was the only customer. Tried to convince me these are designer brands, telling me the frames alone for over $200. Who’s believing this
Lens Express Optical Inc is a trusted optical store located at 12430 Queens Blvd, Kew Gardens, NY 11415. Known for its diverse selection of eyewear and commitment to quality, this establishment has become a go-to destination for individuals seeking both style and functionality in their eye care needs. With extended hours on weekdays, Lens Express Optical Inc ensures that customers can find the perfect solution for their vision care without compromising on convenience.
The store offers a variety of services, including comprehensive eye exams, lens replacement, and expert fitting for glasses frames. Their extensive collection features popular brands and unique designs to cater to all tastes and preferences. Whether you're looking for classic styles or modern trends, Lens Express Optical Inc has something for everyone. The friendly and knowledgeable staff is always ready to assist customers in finding the right eyewear that complements their personal style and meets their vision needs.
One of the standout features of this optical store is its welcoming environment. From the moment you walk in, you'll feel at ease with the warm atmosphere and professional service. The store takes pride in maintaining a clean and organized space, ensuring a pleasant shopping experience for all visitors. Additionally, their commitment to providing up-to-date technology and techniques ensures that customers receive the best care possible.
Lens Express Optical Inc is conveniently located near Kew Gardens, making it easily accessible for residents of Queens and surrounding areas. With ample parking available, visiting the store is hassle-free. The establishment's dedication to quality and customer satisfaction has earned it a reputation as a reliable optical store in the community.
Customers have shared mixed experiences about their visits. While some appreciate the convenience of evening appointments and the helpfulness of the staff during their visits, others have expressed dissatisfaction with certain aspects of their experience. For instance, one customer mentioned feeling rushed during their visit and questioned the value of the frames being sold for over $200. However, they did acknowledge the availability of evening appointments as a positive feature.
Another review highlighted concerns about accessing previous prescriptions, as the store does not retain PDI records unless purchased directly from them. This has led to some customers feeling the need to keep their own copies of important documents for future reference.
Despite these challenges, many appreciate the store's location and extended hours, which make it easier to fit eye care into busy schedules. The availability of a variety of frames and lenses allows customers to choose from different options that suit their lifestyle and preferences.
Lens Express Optical Inc continues to strive for excellence in providing quality eyewear and services to its community. By focusing on customer satisfaction and maintaining a wide selection of products, they aim to meet the diverse needs of individuals seeking reliable eye care solutions.
12430 Queens Blvd, Kew Gardens, NY 11415, USA
Get directionsOne of the worst customer service I’ve ever experienced. Seller rushed me even though I was the only customer. Tried to convince me these are designer brands, telling me the frames alone for over $200. Who’s believing this
Jan 10, 2025 · Fulvous JarfyDoctor for eye exam was helpful and available in the evening which was convenient. This place will not give you your old prescription. I called to get my PDI and they said "We do not keep those records". I guess if you are not purchasing directly from them keep extra care of your documents and prescription.
Mar 23, 2022 · pedro surilloFast service and nice enough especially since I walked in 20 mins before closing time. Waiting for the call to pick up single vision readers.
Mar 18, 2018 · Joe CorriganLana was amazing and so helpful. I highly recommend this store.
May 11, 2023 · Susan JacobTerrible experience and unprofessional .. I called for my old Prescription to be faxed.. not organized could not find.. always a wait to get things done.
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