Lens Lab Express ico

Lens Lab Express

Eye Doctor Near MeNew JerseyHudson CountyWest New YorkBergenline Avenue

5917 Bergenline Ave, West New York, NJ 07093, USA

3.0

Terrible terrible place! Stay clear of this place. Go somewhere else. They gave my 87 year old mother such a hard time for glasses she ordered. Gave her the run around on when she鈥檒l get them. Someone answered the phone and put me hold for 10 min. I walked in with my cell phone still on hold. While all 3 women, working there were sitting and chatting. Well surprise surprise!! Lazy, incompetent dirty humans.

Carla Rivera
  • Overview
  • (201) 861-0016
  • www.opticalwestnewyork-nj.com

Hours

Monday 10:00 AM - 6:30 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:30 PM
Thursday 10:00 AM - 6:30 PM
Friday 10:00 AM - 6:30 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 AM - 5:00 PM

Lens Lab Express Introduce

If you're looking for an "Eye Doctor Near Me" in West New York, NJ, Lens Lab Express is located at 5917 Bergenline Ave, West New York, NJ 07093. They can be reached at (201) 861-0016 or +1 201-861-0016.

Lens Lab Express provides optical services, including glasses and lens fittings. Reviews indicate a significant discrepancy in customer experience, with some praising the eye doctor while others expressing strong dissatisfaction with the general service.

Services offered by Lens Lab Express may include:

  • Glasses Fittings and Sales
  • Lens Fittings and Sales
  • Eye Exams

One customer reported a highly negative experience, citing poor customer service, long wait times, and a lack of professionalism. This customer also described the staff as "lazy, incompetent dirty humans." This negative review highlighted issues with the handling of an order for an elderly customer.

Conversely, another customer praised the eye doctor for offering a variety of lens options and providing assistance in selecting the best fit. This indicates that while the medical aspect of the practice may be satisfactory, the customer service and administrative side may have significant issues.

Potential customers should be aware of the stark contrast in customer experiences. While the eye doctor may provide good service, the reported issues with customer service and professionalism are concerning.

Lens Lab Express Photos

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Lens Lab Express Location

Lens Lab Express

5917 Bergenline Ave, West New York, NJ 07093, USA

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Reviews

Terrible terrible place! Stay clear of this place. Go somewhere else. They gave my 87 year old mother such a hard time for glasses she ordered. Gave her the run around on when she鈥檒l get them. Someone answered the phone and put me hold for 10 min. I walked in with my cell phone still on hold. While all 3 women, working there were sitting and chatting. Well surprise surprise!! Lazy, incompetent dirty humans.

Feb 18, 2025 路 Carla Rivera

My eye doctor was great! She offered a variety of options with lenses and helped me choose the best fit for me.

Feb 21, 2025 路 Macho X

Everyone was very helpful Doctor was very good, pleasant professional made me feel welcomed which I appreciate. Am very happy with my visit.馃榿馃憤

Dec 20, 2024 路 Rosemarie Suarez

The folks at Lens Lab Express are extremely thorough and have state-of-the-art eye technology! Highly recommended. They were also pretty speedy.

Nov 08, 2024 路 BLEEN Sounds

I walked in and was taken care of right away. Love the staff and the doctor! Would definitely recommend!

Dec 17, 2024 路 Loni Soto

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