5917 Bergenline Ave, West New York, NJ 07093, USA
Terrible terrible place! Stay clear of this place. Go somewhere else. They gave my 87 year old mother such a hard time for glasses she ordered. Gave her the run around on when she鈥檒l get them. Someone answered the phone and put me hold for 10 min. I walked in with my cell phone still on hold. While all 3 women, working there were sitting and chatting. Well surprise surprise!! Lazy, incompetent dirty humans.
If you're looking for an "Eye Doctor Near Me" in West New York, NJ, Lens Lab Express is located at 5917 Bergenline Ave, West New York, NJ 07093. They can be reached at (201) 861-0016 or +1 201-861-0016.
Lens Lab Express provides optical services, including glasses and lens fittings. Reviews indicate a significant discrepancy in customer experience, with some praising the eye doctor while others expressing strong dissatisfaction with the general service.
Services offered by Lens Lab Express may include:
One customer reported a highly negative experience, citing poor customer service, long wait times, and a lack of professionalism. This customer also described the staff as "lazy, incompetent dirty humans." This negative review highlighted issues with the handling of an order for an elderly customer.
Conversely, another customer praised the eye doctor for offering a variety of lens options and providing assistance in selecting the best fit. This indicates that while the medical aspect of the practice may be satisfactory, the customer service and administrative side may have significant issues.
Potential customers should be aware of the stark contrast in customer experiences. While the eye doctor may provide good service, the reported issues with customer service and professionalism are concerning.
5917 Bergenline Ave, West New York, NJ 07093, USA
Get directionsTerrible terrible place! Stay clear of this place. Go somewhere else. They gave my 87 year old mother such a hard time for glasses she ordered. Gave her the run around on when she鈥檒l get them. Someone answered the phone and put me hold for 10 min. I walked in with my cell phone still on hold. While all 3 women, working there were sitting and chatting. Well surprise surprise!! Lazy, incompetent dirty humans.
Feb 18, 2025 路 Carla RiveraMy eye doctor was great! She offered a variety of options with lenses and helped me choose the best fit for me.
Feb 21, 2025 路 Macho XEveryone was very helpful Doctor was very good, pleasant professional made me feel welcomed which I appreciate. Am very happy with my visit.馃榿馃憤
Dec 20, 2024 路 Rosemarie SuarezThe folks at Lens Lab Express are extremely thorough and have state-of-the-art eye technology! Highly recommended. They were also pretty speedy.
Nov 08, 2024 路 BLEEN SoundsI walked in and was taken care of right away. Love the staff and the doctor! Would definitely recommend!
Dec 17, 2024 路 Loni Soto
59 Broadway, Newark, NJ 07104, USA
2565 Morris Ave, Union, NJ 07083, USA
1068 Clinton Ave, Irvington, NJ 07111, USA
263 Lafayette St #1fl, Newark, NJ 07105, USA
2877 John F. Kennedy Blvd, Jersey City, NJ 07306, USA
1255 Broad St #104, Bloomfield, NJ 07003, USA