Located Inside Macys, 112 Richmond Hill Rd, Staten Island, NY 10314, USA
The ladies at LensCrafters at Macy's in Staten Island were absolutely AMAZING and helped my husband and myself so much. Between him and I we were both helped by Luz, Irma, Nichele and Nicole and they all were so kind, attentive, honest and very efficient in getting both of us taken care of in such a timely manner. We both left very happy in our eyeglass purchases and we can't wait to go back to pick up our glasses. I would ABSOLUTELY RECOMMEND this LensCrafters to anyone shopping for eyeglasses and sunglasses. Their selection was very extensive especially being that they are inside of Macy's and they can possibly order from their website if they don't have the exact frame in stock- they were able to order me a specific color they didn't have there. Definitely go see the ladies at LensCrafters in Macy's Staten Island!
LensCrafters at Macy's, located inside Macy's at 112 Richmond Hill Rd, Staten Island, NY 10314, USA, provides a convenient "Eye Doctor Near Me" option for residents. They can be reached at (718) 477-0949 or +1 718-477-0949.
This LensCrafters location is highly praised for its exceptional customer service and knowledgeable staff. Customers consistently highlight the kindness, attentiveness, and efficiency of the team, including Luz, Irma, Nichele, and Nicole. They are commended for their honest advice and ability to handle multiple customers efficiently.
Dr. Hanna is recognized for her compassionate and thorough approach to eye exams. She ensures patient comfort, explains procedures clearly, and provides detailed diagnoses and prescriptions. Customers appreciate her patience and assistance in selecting suitable eyeglasses. After the exam, staff members like Luz assist in frame selection, considering individual styles, face shapes, and skin complexions. They also help customers find and utilize available insurance coverage.
Key features and services:
Customers report a positive and efficient experience, emphasizing the staff's dedication to customer satisfaction. The store's location within Macy's adds to its convenience, and the extensive selection of eyewear, including the option to order online, makes it a valuable resource for eye care needs. The clean and organized environment reflects the staff's pride in their work.
Overall, LensCrafters at Macy's in Staten Island offers a reliable and pleasant experience for those seeking eye care and eyewear. The combination of professional eye exams and helpful staff makes it a recommended "Eye Doctor Near Me" location.
Located Inside Macys, 112 Richmond Hill Rd, Staten Island, NY 10314, USA
Get directionsThe ladies at LensCrafters at Macy's in Staten Island were absolutely AMAZING and helped my husband and myself so much. Between him and I we were both helped by Luz, Irma, Nichele and Nicole and they all were so kind, attentive, honest and very efficient in getting both of us taken care of in such a timely manner. We both left very happy in our eyeglass purchases and we can't wait to go back to pick up our glasses. I would ABSOLUTELY RECOMMEND this LensCrafters to anyone shopping for eyeglasses and sunglasses. Their selection was very extensive especially being that they are inside of Macy's and they can possibly order from their website if they don't have the exact frame in stock- they were able to order me a specific color they didn't have there. Definitely go see the ladies at LensCrafters in Macy's Staten Island!
Mar 18, 2025 · Danielle ScarpaI was taken care of very well by the staff here. Dr. Hanna is very knowledgeable, and compassionate in her practice. She made sure I was comfortable at all times and led me through the eye exam every step of the way. Dr. Hanna was very patient with me and thoroughly explained my diagnosis and prescription, and helped me figure out what glasses were best for my specific needs. After my exam, Luz helped me pick out glasses that I liked. She paid attention to what styles I was interested in and picked out glasses that would complement my face shape and skin complexion. Luz offered me a variety of options that were in my budget and made sure I was comfortable with the final price. She even helped find some coverage through my insurance that I didn’t even know I had! I was very happy with my experience here. The store and patient exam areas were very clean and organized. You can tell that the people here take pride in their work and care very much about patient/customer needs. I will be visiting again and highly recommend their services.
Jan 19, 2025 · Jeanine DayLuz was very helpful and answered all my questions. Luz helped me choose a frame that went better with face shape and I left very happy. Highly recommend!
Mar 16, 2025 · Cristina GarciaMy husband and I both had a great experience at our visit. Luz was so incredibly helpful and patient with figuring out our insurance options and what can be done by their office and what discounts Macy’s was offering. We appreciated her time and expertise. The eye doctor was thorough and answered our questions as well. We will definitely see them next year for our annual exam!
Nov 05, 2024 · Maria MateoMichelle was great! She was very helpful! Had a great experience and got very nice glasses.
Mar 13, 2025 · Isabella E
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