National Vision Center

I had a terrible experience at the National Vision Center in Brooklyn. The staff was incredibly rude and unprofessional from the moment I walked in. Despite having an appointment, I had to wait over an hour to be seen. When I finally got to see the optometrist, they seemed rushed and uninterested in addressing my concerns. The prescription I received was inaccurate, and when I tried to get it corrected, the staff was unhelpful and dismissive. Additionally, the selection of frames was disappointing, and the prices were higher than other places I've visited. I would not recommend this place to anyone. Save yourself the frustration and go somewhere else.

They were supposed to be progressive lens, they were not. I received the lens and they were very thick. They never called me when they were ready…… The girl in the front was very uncaring, unprofessional, couldn’t care less that I was having trouble with seeing through the lenses. I couldn’t see clearly, the doctor checked them out and said there’s nothing wrong with them. I said they were too thick. He said there’s nothing wrong with that. Unprofessional, rude all throughout, unorganized, unwilling to listen, or work with me, pushy. These are just a few of the problems. I spent extra money and lost money. A scam of a place, needs to be shut down.

Horrible experience National Vision center. I were advised by the female black that my child glasses can and will be adjusted at the back.Last week i went to uplift my glasses the front desk female (possibly Hispanic) tried to issue my family and i glasses without it being adjusted to over face. She boldly started i cant adjust them only the doctor can. It has been two weeks now going back and forth and the doctor is never around.

The Dr. was very informative. The entire exam itself took way too long. This business is only interested in making money off of you. I was charged $60 for a DMV that should have been filled out for FREE!! Don’t let them fool you. You can go to urgent care and get a simple eye exam. The prices are way too high for prescription lenses as well. You are better off finding frames elsewhere. Try places like Nordstrom rack and tjmaxx. And if you happen to know someone who has Costco or bjs membership, they can do the prescription lens for half the price !!

My family and I have been coming here for the past 5-4 years, always quick, great service. We go once a year and had always had great experiences. However there is always an issue located our files as they have paper charts. Once that issue is resolved, we are seen within 20 minutes and choose our frames accordingly. I’m not sure why there are various one star ratings, everyone there has always been kind, friendly, and informative. Before there used to be a Latina girl, we didn’t see her during our visit last week but for the past few years she had always helped us. This year there is a woman who’s name I unfortunately do not know, but she is very kind and extremely helpful when it comes to breaking down the prices. I had gone there before on my own 6-8 months prior, a walk in to get fitted for contact. From the moment I walked in, less than an hour later I was walking out with 6 months supply of contacts. This past visit (2019), my family of 6 walked in no appointment, we were seen almost immediately, no issues other than the file locating. Overall, we will continue to go there, I would give a 4.5 star rating if I could, the frames might be a little pricey but the insurances covered everything for 3/6 of us, my parents needed some special modifications to the lenses themselves, the frames being covered entirely by the insurance, as they are on the older side while I opted for designer frames. I also work at a doctors office and this is great quality service.That being said, your attitude coming into the office is the attitude you will receive.