New York Optical Center

A friend who was without her glasses for many months mentioned she had visited New York Optical on Kingsbridge Rd. My friend was very pleased with her experience and her new glasses so I walked in to schedule an appointment. One week later, I met with Dr DiBenedetto who is excellent and knows his medicine. The exam room very clean and the equipment is new and digital. The following week, my glasses were ready. They fit properly and I can read without straining my eyes.

A morning after posting a less than favorable review I was contacted by The owner of New York Optical. I actually hadn't had a chance to make it in to my office before my phone starting ringing . I was really moved by her humility and candor. She was passionate, polite and professional. insistent on resolving the matter and restoring my opinion. She not only promised to refund the exam fee ( $65.00 ) but went quite a step further in her offerings. For the sake of not setting a precedent I will simply say I left the call with a genuine optimism. I expressed to her my desire to reserve my original review pending the outcome to which she responded " By all means, no worries, go with your feelings" ( Paraphrased ) Very Impressive. I look forward to bringing this matter to a close and updating my review. Stay tuned...

Best place. Excellent service starting with Dr D Benedetto. Great service from Gloria. Always helpful and attentive. I recommend this place 100. Thank you all. Thank you Jessica❤️

This place has been open for a few months and I decided to walk in and take a look seeing as how I work nearby and it is convenient for me. I’m glad I did walk in here because my experience was 10/10 at this optical! The service was fast and everyone was so kind and i mean genuine kindness (not just for business purposes to make a sale) from the associate Charlene to the doctor, Dr. Louis, and the owner Jessica. It is so clean and the lighting is perfect. They have a table to sit at when taking out your contacts and a bathroom to wash your hands (most optical places do not have this). All in all, I would definitely recommend this optical facility to others. 😊

This optical center is remarkable, and the staff is exceptionally accommodating. In particular, Charlene provided invaluable assistance throughout the process of acquiring my eyeglasses. Her dedication and commitment to customer service exceeded all expectations. It is truly the best service ever.