11915 Atlantic Ave, Jamaica, NY 11418, USA
The only reason this office has that many patients is because the people in the area have nowhere else to go. The front desk staff is rude and impatient, and i saw Dr Angelova and she spent less than 3 mins with me no bedside manner barely allowed me to speak just rushed in and out, such a waste of time! The only good part of the visit were the individuals doing the various eye exams.
NY Laser Group: DBA NY Vision Group is an "Eye Doctor Near Me" located at 11915 Atlantic Ave, Jamaica, NY 11418, USA. They can be reached at (212) 243-2300 or +1 212-243-2300.
Customer reviews indicate significant concerns regarding the staff's behavior and the office's efficiency. Several reviewers report that the front desk staff is rude and impatient, creating a negative initial impression. Dr. Angelova is also criticized for her rushed consultations and lack of bedside manner, with one reviewer stating she spent less than three minutes with them.
While some reviewers acknowledge that the individuals performing the eye exams are competent, the overall experience is negatively impacted by long wait times and discourteous behavior from other employees.
One reviewer, despite acknowledging the doctor's competence, states they will never return due to the excessive wait times and hostile environment.
The reviews suggest that while the medical services may be adequate, the office's customer service and efficiency are significant concerns. Potential patients should be aware of these reported issues before considering NY Laser Group: DBA NY Vision Group for their eye care needs.
11915 Atlantic Ave, Jamaica, NY 11418, USA
Get directionsThe only reason this office has that many patients is because the people in the area have nowhere else to go. The front desk staff is rude and impatient, and i saw Dr Angelova and she spent less than 3 mins with me no bedside manner barely allowed me to speak just rushed in and out, such a waste of time! The only good part of the visit were the individuals doing the various eye exams.
Jan 31, 2025 · MelGreat doctor, but not worth the three-hour wait. Other employees displayed a lot of hostility and were very discourteous. Im NEVER coming back here!
Nov 07, 2024 · Nancy Rivera (NYC)Do not ever go here! They can’t seem to get your contact information correctly when you have scheduled surgeries, but can call for payments. I have never had a bad experience prior to coming to NY Vision Group. They fail to contact patients for pickup for both days of surgery, claiming that they have the wrong number. The first surgery, we spent 3 hours trying to correct the information, even gave them a secondary number yet they did the same thing 2 weeks later. When you have to go back the next day for your check up, they have you sit and wait for almost half a day. They don’t check their charts and call you for “emergency appointments” just to waste your time and insurance money yet again. Not to mention, ALWAYS pay your co-pays via credit card because they send you an invoice weeks later for amounts you already paid!
Jul 08, 2024 · PretimaFriendly staff , great quality care , Dr Koster is hilarious and thorough, explained everything in detail and madd me feel comfortable
Feb 20, 2025 · lilija morrishowDr. Cynthia Hsu has the most pleasant and soothing demeanor. She makes her patients feel at ease and genuinely cares and listens to all patient concerns. She has the unique ability to foresee and catch small problems, before they become a major issue. She is a major asset to your team and I feel blessed to have her as my physician!
Apr 16, 2024 · Annette Hamilton
72 Mott St, New York, NY 10013, USA
75-17 37th Ave, Jackson Heights, NY 11372, USA
844 Nostrand Ave, Brooklyn, NY 11225, USA
1086 Liberty Ave, Brooklyn, NY 11208, USA
1136 Broadway, Brooklyn, NY 11221, USA
40 Mott St, New York, NY 10013, USA