107-21 Queens Blvd #9, Forest Hills, NY 11375, USA
What a fantastic group of doctors and staff! I had a major crisis, they made time for me every day this week. This group of doctors really care about the patients. It's worth the wait to know you are getting individualized care. Staff is friendly and understanding. Highly recommend!!
If you are searching for specialized "Eye Doctor Near Me" services focusing on the retina in the Queens area of New York City, NYC Retina - Queens, located at 107-21 Queens Blvd #9, Forest Hills, NY 11375, USA, is a highly recommended center based on patient experiences. This clinic is known for its dedicated group of doctors and staff who are praised for their caring approach and commitment to patients.
As a specialized "Eye Doctor Near Me," NYC Retina - Queens focuses on the diagnosis and treatment of retinal conditions. One patient who experienced a major crisis reported that the doctors and staff made time for them every day during a particular week, highlighting their dedication and the level of individualized care provided. The fact that patients feel it is "worth the wait" suggests a high degree of trust in the expertise and care offered.
The staff at NYC Retina - Queens is described as friendly and understanding, contributing to a positive patient experience. However, one review noted that the office can be crowded, potentially leading to wait times. In one instance, a patient waited approximately 45 minutes before deciding to reschedule. Remarkably, this patient received a heartfelt apology via voicemail from a technician named Joel Olivo for the long wait time, an act the 66-year-old patient had never experienced from a doctor's office before. This proactive apology indicates a strong emphasis on patient satisfaction, even when challenges like wait times arise.
Information regarding the specific environment beyond it being potentially crowded is not detailed in the provided reviews. Similarly, specific services beyond retina care are not mentioned. There is no promotional information available at this time; the focus is on the quality of care and patient experience.
For individuals in Queens seeking a specialized "Eye Doctor Near Me" for retina-related issues, NYC Retina - Queens is highly praised for its caring doctors and staff who are committed to providing individualized care. While the office can get busy, leading to potential wait times, the level of care and the staff's dedication to patient well-being appear to be significant positives. The proactive apology for a wait time also suggests a patient-focused approach.
You can contact NYC Retina - Queens at (718) 568-6712 or their mobile number +1 718-568-6712 to inquire about their services, schedule an appointment, and learn more about how they can address your specific retina care needs.
107-21 Queens Blvd #9, Forest Hills, NY 11375, USA
Get directionsWhat a fantastic group of doctors and staff! I had a major crisis, they made time for me every day this week. This group of doctors really care about the patients. It's worth the wait to know you are getting individualized care. Staff is friendly and understanding. Highly recommend!!
Aug 23, 2024 · Heather SimonOn Aug 2.2024 I had an appointment at noon.The office was crowded,,so I waited about 45 minutes then decided to reschedule. I left and by the time I got home there was a voicemail from the doctor office. A technician by the name of Joel Olivo left me the most heartfelt apology about the long wait time . I am 66yrs old and I never had a doctors office apologize for making me wait. I saved the voicemail
Aug 15, 2024 · Diane CromerI called NYC Retina in late afternoon due to emergency situation. Doctor Feistmann rushed to the clinic in Queens from Manhattan. I was deeply touched. The care I received was exceptional. The doctor listened attentively to my concerns and provided personalized treatment that yielded positive results. The entire team at the clinic was friendly and displayed a high level of professionalism. I highly recommend NYC Retina for their excellent service and expertise.
Mar 13, 2024 · Chris TangGreat experience. I called office for emergency visit. Without hesitation they said, come in right away. The office was very crowded, but moved so efficiently almost shocking for having no appointment I was taken every fast as well as other patients, they were that organized. . The staff was amazing, helpful so polite just great explained everything. I was taking in for all tests by very good techs, also polite and explained everything about the test After that i went back to waiting area and than I was called in by doctor to go over my tests. Thank goodness was not a torn retina. He gave me signs of what to look for and made followup appointment for 6 weeks. I can not recommend this office more highly. 5 plus stars
Jan 22, 2024 · Venda BDr. Feistmann was Excellent. It was a complicated procedure. I felt no pain. And found the experience to be unique. Because I was awake during the procedure, I found it to be fascinating. I would recommend Dr, Jonathan Feistmann to anyone. He is the best.
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