92-29 Queens Blvd STE 2-I, Rego Park, NY 11374, USA
I saw Doctor Dastgir for first time and he was a great professional also his staff in the back..However, there is a lady at front desk that is extremely rude.. First, I made an appointment in August for September.. then she called me saying that because that day was a holiday, she needed to reschedule my appointment, giving me the appointment for November, after they made the mistake they even didn't considered to five me a closer day. Once at the office, I saw two ladies, at the front desk.. one of them, was the Spanish blonde lady, she was very rude with me and other patients.. . when it was time to leave, she gave me a new appointment but she never gave me my prescription.. I had to come back for it...I would love to give them five stars to the doctor and the technicians , which they were super professionals and diligent with the patients but sorry, the lady at front desk doesn't match in that office.
If you are searching for an "Eye Doctor Near Me" in the Rego Park, New York area, OCLI Vision Rego Park, also known as the Fishman Center for Total Eye Care, located at 92-29 Queens Blvd STE 2-I, Rego Park, NY 11374, USA, is a facility that offers eye care services. According to patient reviews, the doctors and technicians at this center are considered professional and diligent in their care.
As a local "Eye Doctor Near Me," OCLI Vision likely provides a range of ophthalmological services, including comprehensive eye examinations. One patient who saw Doctor Dastgir for the first time reported a positive experience with his professionalism and the support staff in the back. This suggests that the clinical aspects of the care provided by the doctors and technicians are generally well-regarded.
However, a significant concern raised in the reviews pertains to the front desk staff. Multiple patients have described negative interactions, citing rudeness and a lack of professionalism. One reviewer detailed issues with appointment scheduling, including a rescheduling error that resulted in a significantly delayed appointment and a perceived lack of consideration for offering an earlier alternative. This patient also mentioned a specific front desk staff member who was rude to them and other patients and failed to provide their prescription upon departure, necessitating a return visit. Another reviewer echoed these sentiments, describing the front desk staff as unfriendly, unprofessional, and rude, and reported issues with phone communication, including long holds and hang-ups.
Information regarding the environment beyond the mention of front desk interactions is not provided in these reviews. Similarly, specific details about services beyond eye exams or features of the clinic are not mentioned. There is no promotional information available in the provided feedback.
For individuals in the Rego Park area seeking an "Eye Doctor Near Me," OCLI Vision Rego Park (Fishman Center for Total Eye Care) offers professional medical care from their doctors and technicians. However, potential patients should be aware of the reported issues with the front desk staff's customer service, as this has been a point of concern for multiple reviewers. It may be advisable to consider this feedback when making a decision about your eye care provider.
You can contact OCLI Vision Rego Park at (718) 261-7007 or their mobile number +1 718-261-7007 to inquire about their services and schedule an appointment. When contacting them, you may want to be mindful of the reported communication issues with the front desk.
92-29 Queens Blvd STE 2-I, Rego Park, NY 11374, USA
Get directionsI saw Doctor Dastgir for first time and he was a great professional also his staff in the back..However, there is a lady at front desk that is extremely rude.. First, I made an appointment in August for September.. then she called me saying that because that day was a holiday, she needed to reschedule my appointment, giving me the appointment for November, after they made the mistake they even didn't considered to five me a closer day. Once at the office, I saw two ladies, at the front desk.. one of them, was the Spanish blonde lady, she was very rude with me and other patients.. . when it was time to leave, she gave me a new appointment but she never gave me my prescription.. I had to come back for it...I would love to give them five stars to the doctor and the technicians , which they were super professionals and diligent with the patients but sorry, the lady at front desk doesn't match in that office.
Dec 07, 2024 · tatmmyThe front desk stuffs aren’t friendly, professional, they act like rude! they don’t even response, i called the office several time and they received but hold me long time after that hang up! and this happened not one time, several time with me!
Jan 06, 2025 · Hussain AhmedI had an appt for myself and spouse for early in year. My appt. Was changed to late october and recently changed again to late november. When I tried to call I was hung up twice and third time put on hold for an excessive length of time. What is going on in that office? I still have no responses.
Sep 30, 2024 · Aida Luz GonzalezI came to this clinic for last 4 years dr Gullam he's very good so professional and helpful, but unfortunately the front desk was horrible who check-in me was so nice after that another nurse she spoke so rude and unprofessional way if mistake happend from their new system and application also i have approved on my phone it's my responsibility, anyway her way to deliver the message is unacceptable at all.
Oct 23, 2024 · Mona abou SaidI am surprised that the management of this facility does not care . All of the below reviews regarding the front desk are accurate. If it was not for DrDastir and the staff at the back, I would move on,
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