490 5th Ave, Brooklyn, NY 11215, USA
Best Experience I’ve had ann eyeglass store. The person there was so nice, and he even called to me down the street when I forgot the glasses that I just paid for. Really lovely place and I look forward to going back again.
Optical Illusion is a trusted destination for all your eye care needs, located conveniently at 490 5th Ave, Brooklyn, NY 11215. Renowned for its exceptional customer service and wide selection of eyewear, Optical Illusion has become a favorite among locals seeking high-quality glasses and optical products. The store offers a welcoming environment where customers can explore a diverse range of frames that cater to all styles and preferences.
At Optical Illusion, the focus is on providing personalized attention to each customer. Whether you're looking for a new pair of prescription glasses or exploring trendy sunglasses, the knowledgeable staff ensures that you find the perfect fit. The store prides itself on its commitment to excellence, with staff members who are always ready to assist and ensure a seamless shopping experience.
One of the standout features of Optical Illusion is its flexible hours, making it easy for customers to visit during their convenience. Open from Monday to Friday, 10:00 AM - 6:00 PM, and on Saturdays from 10:00 AM - 4:00 PM, the store offers ample opportunities for individuals to stop by and explore its offerings. Sundays are closed, but the store ensures that customers can always find what they need during the week.
Optical Illusion also provides exceptional post-purchase support, as evidenced by customer reviews. Many have praised the store for its friendly service and willingness to assist with any issues that may arise after purchase. One satisfied customer shared their experience of returning bent glasses, which were repaired free of charge, highlighting the store's commitment to customer satisfaction.
Customer feedback consistently highlights the positive experiences at Optical Illusion. Many appreciate the store's friendly and professional staff, who go above and beyond to ensure a satisfying shopping experience. One customer described their visit as the "Best Experience I’ve had in an eyeglass store," noting how the staff's kindness and attention to detail made the process enjoyable.
Another highlight mentioned by customers is the store's competitive pricing and excellent value for money. Many have found great deals on high-quality frames, making Optical Illusion a go-to destination for affordable yet stylish eyewear. The store's ability to provide exceptional service even after purchase, such as repairing bent glasses, further reinforces its reputation as a trusted partner in eye care.
For those looking for reliable and friendly optical services in Brooklyn, Optical Illusion stands out as a top choice. With its wide selection, expert assistance, and commitment to customer satisfaction, it's no wonder that the store continues to receive glowing reviews from satisfied customers.
490 5th Ave, Brooklyn, NY 11215, USA
Get directionsBest Experience I’ve had ann eyeglass store. The person there was so nice, and he even called to me down the street when I forgot the glasses that I just paid for. Really lovely place and I look forward to going back again.
Jul 03, 2024 · Anastasia MoroGot a great new pair of glasses for a great price! Owner and the woman who checked my prescription were very nice. 1 month later, I bent my new glasses and the owner was able to bend them back into place! Always helpful!
Nov 26, 2023 · Lisa MichelleI love this place! The Doctors are great, even with my young kids. I have been coming a few years and they always are so nice and make things so easy. Gary is the absolute best! He’s always so patient when I’m trying to decide on frames and is an absolute expert at finding frames that match my face. The turn around for frames and contacts is excellent! I would highly recommend coming here.
Jun 13, 2020 · Cassandra KinyonMe and my family came here for eye exams and to pick out some new frames, the selection was great. The Doctor was very thorough, the optician was very helpful and cordial, I felt like welcomed here instead of like a walking ATM as many stores make you feel now a days. He answered all my questions, helped me with my insurance we will back next year and every year thereafter, we will recommend to our friends and neighbors, make sure to ask for Gary when you go there.
Jul 03, 2017 · Lesya yEverything is a lot harder during the pandemic, even getting glasses. Had a few experiences with other stores that were annoying. This was a good experience though. Nice guy, don't know if he's the owner or a sales person. I had frames custom made, copying my last frames. Progressive, transition, glare-reducing lenses. He said they would take 2 weeks to make and it was exactly 2 weeks. They are perfect.
Jan 23, 2021 · Phyllis Klein
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