Parkway Eye Care Center ico

Parkway Eye Care Center

50 Union Ave #104, Irvington, NJ 07111, USA

3.0

I have been a patient of Parkway Eye Care for many years( probably 15 or so). It was recommended to me via word of mouth, as Dr. Brown is an African American MD. Never had any issues( wait time is usually lengthy),however, I mentally prepare for that in advance. My son and I had our annual eye exam with Dr. Sulkin yesterday. What a wonderful experience. Minimal wait time( have never been on a Saturday) , very professional and took her time explaining her findings. Fastest visit that I've ever had in this office. Happy that Dr. Brown has an associate to assist with the patient load, minimizing the wait times. Pauline is EXCELLENT!! Knows her stuff when it comes to insurance benefits, frame selection, and just being a people person. She is a definite asset to the practice!!!

Renee Salaam
  • Overview
  • (973) 372-4000
  • www.parkwayeyecarenj.com

Hours

Monday 9:30 AM - 5:30 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday Closed
Thursday 9:30 AM - 5:30 PM
Friday 9:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed

Parkway Eye Care Center Introduce

Welcome to Parkway Eye Care Center, an eye care practice featured on Eye Doctor Near Me, located in Irvington, NJ! We offer a range of eye care services, but customer experiences vary significantly.

Our Environment:

Parkway Eye Care Center is located on Union Ave in Irvington. The office environment is described with mixed reviews. Some patients find the staff, particularly Pauline, to be excellent and helpful. However, others report long wait times and disorganized service. The practice has high expectations for patient punctuality, including cancellation and late fees, which contrast with reports of lengthy wait times.

Our Services:

  • Eye Examinations: We provide eye examinations.
  • Insurance Assistance: We offer assistance with insurance benefits.
  • Frame Selection: We provide assistance with frame selection.
  • General Eye Care: We offer general eye care services.

Our Features:

  • Experienced Doctors: Dr. Brown and Dr. Sulkin provide eye care.
  • Insurance Expertise: Pauline is noted for her expertise in insurance benefits.
  • Variable Wait Times: Wait times can vary significantly.
  • Punctuality Expectations: High expectations for patient punctuality, including fees.

Customer Feedback:

Customer reviews for Parkway Eye Care Center are highly polarized. Some patients have had excellent experiences, praising the doctors and staff, particularly Pauline, for their professionalism and helpfulness with insurance and frame selection. They highlight the thorough exams and positive interactions. However, a significant number of reviews report negative experiences, including extremely long wait times, disorganized service, and a perceived lack of respect for patient time. There are also concerns about the practice's strict punctuality policies, which seem to contrast with their own delays. The overall consensus is that while some patients receive excellent care, there are significant concerns about the practice's efficiency and customer service. Potential patients should be aware of these mixed reviews and consider them carefully.

Contact Us:

Phone: (973) 372-4000

Mobile Phone: +1 973-372-4000

Address: 50 Union Ave #104, Irvington, NJ 07111, USA

Parkway Eye Care Center, featured on Eye Doctor Near Me, is an eye care practice in Irvington, NJ, with highly polarized reviews, ranging from excellent patient care and insurance help to severe complaints about long wait times and poor service. If you are considering this practice, please be aware of the varying customer experiences and proceed with caution.

Parkway Eye Care Center Photos

Parkway Eye Care Center 1
Parkway Eye Care Center 1
Parkway Eye Care Center 1

Parkway Eye Care Center Location

Parkway Eye Care Center

50 Union Ave #104, Irvington, NJ 07111, USA

Get directions

Reviews

I have been a patient of Parkway Eye Care for many years( probably 15 or so). It was recommended to me via word of mouth, as Dr. Brown is an African American MD. Never had any issues( wait time is usually lengthy),however, I mentally prepare for that in advance. My son and I had our annual eye exam with Dr. Sulkin yesterday. What a wonderful experience. Minimal wait time( have never been on a Saturday) , very professional and took her time explaining her findings. Fastest visit that I've ever had in this office. Happy that Dr. Brown has an associate to assist with the patient load, minimizing the wait times. Pauline is EXCELLENT!! Knows her stuff when it comes to insurance benefits, frame selection, and just being a people person. She is a definite asset to the practice!!!

Mar 16, 2025 · Renee Salaam

I don’t know why this place was EVER recommended to me — the privilege it is to have free health insurance and I would still never use it here. High expectations for patients regarding punctuality, including cancellation and late fees for appointments, and yet I waited nearly 2 hours for an appointment that was scheduled days in advance — I also arrived 30 minutes early and I was never acknowledged nor given New Patient forms to fill until an hour after my appointment time when I requested an update on my queue status! Hot mess, will be returning to my previous office. Don’t waste your time or money, stay far away.

Feb 27, 2025 · Janise Jackson-McEachin

Highly recommend!! It’s all about the service for me and my family! Dr Brown and staff are extremely friendly and professional. They work together to make sure your experience is a good one. Thank you Dr Brown and Staff!

Mar 12, 2025 · AQ D

I had an outstanding experience at Parkway eyecare from the moment I walked in the staff was welcoming and professional, the eye care specialist was knowledgeable and took time to explain the process, a special thank you to Pauline who was incredibly kind and attentive. She made the process smooth and comfortable answering my questions with patience and care. Extremely professional. I highly recommend this office to anyone looking for professional eyecare.

Jan 31, 2025 · Altovis Davis

I love Parkway Eye Care Center! Blessings upon blessings to Dr. Ruth Salkin. I’ve been a patient here since 2015, and I wouldn’t trust my eye care to anyone else other than Dr Brown (depending on the day). Dr. Salkin is an amazing ophthalmologist—compassionate, respectful, and deeply committed to her patients’ eye health and overall well-being. Her attention to detail and level of care feel like a luxury experience, never rushed. In 2016/2017, I had a serious eye issue and visited an urgent care and an ER in Newark, but they couldn’t help me. After $$$ then drained. When I went to Parkway, Dr. Salkin immediately saw metal in my eye. I don’t know if it was from the gym or walking near metal structures, but I was in extreme discomfort. She was the only doctor who could help me in my urgent time of need. Since then, I have no problem traveling to Irvington for my eye care—it’s worth every penny. The staff, including Ms. Pauline or Danisha at the front desk, is always respectful and welcoming, providing an A+ experience. I truly thank God for this Black-owned medical practice in Jesus name! 🙏💪❤️

Feb 28, 2025 · Erica Roseboro

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