81-14 Roosevelt Ave Ste 1, Jackson Heights, NY 11372, USA
This office is absolutely exceptional. I went in for my eye exam, the ladies are extremely helpful and pleasant. My glasses took exactly one week to be ready which is incredible. I am extremely pleased with their customer service.
Patino Eye Care, located at 81-14 Roosevelt Ave Ste 1 in Jackson Heights, NY, provides eye care services to the local community. If you're looking for an "Eye Doctor Near Me," this clinic offers eye exams and eyewear options.
Customer reviews present a mixed experience. Some patrons have reported positive interactions, highlighting the helpfulness of the staff and the quick turnaround for receiving their glasses. One reviewer noted an "absolutely exceptional" experience and was pleased with the customer service.
However, other customers have expressed dissatisfaction, particularly regarding eyeglass adjustments. Concerns were raised about the staff's impatience and perceived lack of attention to detail. One customer felt that their glasses were not properly measured, and another felt that their glasses adjustment was not properly handled, and was given a reason to avoid doing the job. These reviews indicate variability in the quality of service provided.
Services offered include:
It's important to note that experiences may vary, and potential customers should consider both positive and negative feedback when making their decision. If you're considering Patino Eye Care, you may want to discuss your specific needs and expectations with the staff beforehand.
For inquiries or to schedule an appointment, you can contact Patino Eye Care at (718) 505-9401 or +1 718-505-9401. Their location on Roosevelt Avenue makes them accessible to the Jackson Heights community.
While some customers have had positive experiences, others have reported concerns about the quality of adjustments and customer care. If you are looking for an "Eye Doctor Near Me" in Jackson Heights, be sure to ask about the services you need, and the clinic's policies regarding adjustments.
81-14 Roosevelt Ave Ste 1, Jackson Heights, NY 11372, USA
Get directionsThis office is absolutely exceptional. I went in for my eye exam, the ladies are extremely helpful and pleasant. My glasses took exactly one week to be ready which is incredible. I am extremely pleased with their customer service.
Feb 26, 2025 · Chelsea DelgadoI came in today January 8 and I am extremely disappointed with my experience here. I came in to get my glasses adjusted and was warned beforehand that if my glasses broke during the process, they wouldn’t be held responsible. I agreed to this and assured them I wouldn’t hold them accountable. However, the woman assisting me was very impatient and didn’t even take the time to properly measure the glasses to my face. It was clear she didn’t care about providing quality service. I brought in two pairs of glasses to be adjusted, but instead of attempting to fix or adjust them, she claimed that my glasses were “too big” and that I had chosen lenses that were oversized. This reasoning is absurd—glasses don’t work that way. Her explanation felt more like an excuse to avoid doing her job.
Jan 08, 2025 · KellyFriendly and prompt service. Selection of glasses is top notch. I have been a customer for years now.
Mar 11, 2025 · Raymond MoradelThe service was fantastic!! Very professional and very helpful in every step of the way until we finished!!!
Jan 27, 2025 · Seed TuburanTheyoly care about the money. I had an appointment I went in I was treated nicely. Once I said I want the free ones that the insurance will pay I was treated negatively. Moving forward. I wear my glass and I can't see properly. The prescription I was give is not correct. My eyes hurt, I can't see normal and I don't know what to do. I tell the front lady and she was just staring at me.
Sep 15, 2024 · Imran Khan551 5th Ave 2nd Floor, New York, NY 10176, USA
6 E 23rd St, New York, NY 10010, USA
1321 Fulton St, Brooklyn, NY 11216, USA
42 St Marks Pl, New York, NY 10003, USA
2613 East 16th Street 2 Floor, Brooklyn, NY 11235, USA
2011 Church Ave, Brooklyn, NY 11226, USA