Eye Doctor Near MeNew JerseyBergen CountyFair LawnSaddle River Road
4-14 Saddle River Rd STE 202, Fair Lawn, NJ 07410, USA
One star for the terrible service of the staff here, not the Dr's - Dr. Sholomon always gave great care, he was the doctor that initially caught my glaucoma before anyone else which I will always be grateful for. But the STAFF here is a total JOKE: they willfully sit there letting the phone ring off the hook for hours, Mon to Friday! Call back to back and no one picks up, it was never this bad before! Decent staff is crucial to any business, if people can't get to the staff quess what? They can't get to the doctors! Hire staff who give a d@mn and maybe this practice can return to the height it once was - no longer recommend!
Resident Eye Care Associates is a trusted name in eye care located at 4-14 Saddle River Rd STE 202, Fair Lawn, NJ 07410. Our clinic offers a variety of services including comprehensive eye exams, contact lens fittings, and treatment for conditions like glaucoma and cataracts. With a focus on patient care, our goal is to provide high-quality eye health solutions to the community.
Our experienced doctors are dedicated to ensuring your eye health is in good hands. Dr. Sholomon has been particularly praised for his expertise in early detection of conditions like glaucoma, which can make all the difference in treatment outcomes. Our team is committed to helping you maintain clear vision and healthy eyes.
While we pride ourselves on our medical expertise, we understand that excellent service extends beyond clinical skills. We recognize the need for a more refined patient experience and are continuously working to improve our services to ensure your visit is both comfortable and efficient.
The clinic provides a welcoming environment where patients feel at ease. Our state-of-the-art facility is equipped with advanced technology, allowing us to offer cutting-edge treatments and diagnostics. Whether it's routine check-ups or specialized care, we aim to meet all your eye health needs under one roof.
Your satisfaction is crucial to us, which is why we value the feedback from our patients:
We acknowledge these concerns and are taking steps to enhance our staff training and communication processes to better serve you.
Visit Resident Eye Care Associates at 4-14 Saddle River Rd STE 202, Fair Lawn, NJ 07410. Experience the difference of personalized eye care with a focus on quality and patient satisfaction.
4-14 Saddle River Rd STE 202, Fair Lawn, NJ 07410, USA
Get directionsOne star for the terrible service of the staff here, not the Dr's - Dr. Sholomon always gave great care, he was the doctor that initially caught my glaucoma before anyone else which I will always be grateful for. But the STAFF here is a total JOKE: they willfully sit there letting the phone ring off the hook for hours, Mon to Friday! Call back to back and no one picks up, it was never this bad before! Decent staff is crucial to any business, if people can't get to the staff quess what? They can't get to the doctors! Hire staff who give a d@mn and maybe this practice can return to the height it once was - no longer recommend!
Oct 03, 2024 · Gmail UserI recently visited this clinic for eye care services, and while the doctors were competent and knowledgeable, my overall experience was marred by the disappointing service. On several occasions, my online orders for contact lenses were unnecessarily declined on the pretext of requiring an eye exam, which wasn't actually needed. Each time, I had to call and request approval, which was a hassle and seemed like a tactic to compel another appointment. The staff's attitude was notably rude and unhelpful, adding to the frustration. I advise prospective patients to consider other options where the quality of service matches the medical expertise.
Jan 23, 2024 · Yoav NativYou guys gotta get your act together with the appointments. I waited out in my car until I received a text to come in. I showed up 15 minutes early about 5 minutes before, received the text to come in. I thought I was going to be taken care of when called in. But no. When I was bought in to the actual office, there were no less than 3 people complaining that they had not been called in over 45 minutes. I ended up waiting well over 1/2 hour as I write this review. And no chairs in the hallway is not a pleasant experience either. The doctor is good though. If only the front office staff can fix the mess they have with schedules, there’d be no complaints.
Jan 09, 2023 · Christian AcostaThey took such great care of my son! We were able to get a next day appointment which is amazing with our busy schedules! The process was quick and painless and my son absolutely loves his new glasses! Thanks so much to the staff at Resident Eye Care Associates! We will definitely be back next year!
Mar 30, 2019 · Vanessa GHad our first visit to see Dr Sholomon last week. He treated both my teenage daughters who were both very happy with the entire process and treatment by the entire staff and the doctor. I was very happy with clear communication about the process, coverage and pricing. We are now making appts for me and my wife. Very happy with the service and the way they treat their patients.
Jun 16, 2020 · Martin K
32-01 Broadway, Fair Lawn, NJ 07410, USA
74 Paramus Rd, Paramus, NJ 07652, USA
23-55 Fair Lawn Ave, Fair Lawn, NJ 07410, USA
2144 Garden State Plaza Blvd, Paramus, NJ 07652, USA
1 Garden State Plaza Blvd, Paramus, NJ 07652, USA
17-10 Fair Lawn Ave, Fair Lawn, NJ 07410, USA