Eye Doctor Near MeNew JerseyPassaic CountyCliftonPassaic Avenue
777 Passaic Ave # 485, Clifton, NJ 07012, USA
I was given the run around, for the last 4 weeks, trying to help my 87 year old uncle get his eye prescription filled. He tried unsuccessfully, and eventually, surrendered nonsense and mismanagement of the office staff. For sure, I thought, I could help him, however, I was mistaken. I am baffled in terms of the lack medical professionalism, miscommunication and outright lies concerning dates, times, who, what, when, where and why. Over a period of time, I became frustrated with the office staff taking messages and never returning calls. So, I tried to expedite the delivery by contacting "blinkrx" (provider) only to find out that they faxed the Clifton office Nov. 5th and were waiting for a response, (2 weeks later) The Clifton office staff continued to misrepresent the truth by providing me with more delivery dates and times. Of course, he received no deliveries or even a follow-up phone call. My uncle retired from the United States Postal Service, he never missed a day of work during his 35 year journey. The lack of respect and disregard for his vision is mind-boggling. Shame, shame, shame.
Silverstein Eye Group, with Dr. Silverstein Rodger MD, is an eye care provider located at 777 Passaic Ave # 485, Clifton, NJ. As an "Eye Doctor Near Me" option, they offer various ophthalmological services. However, recent customer feedback indicates potential concerns regarding office management and communication.
While Dr. Silverstein Rodger MD provides medical eye care, recent reviews highlight significant issues with the office staff's responsiveness and communication. One customer reported a frustrating four-week experience attempting to obtain an eye prescription for an elderly relative, citing miscommunication, unreturned calls, and misrepresented delivery dates. This experience resulted in significant frustration and a perceived lack of respect for the patient.
Another customer expressed dissatisfaction with the office's mask policy, stating that they were told masks were not required during scheduling but were subsequently denied service upon arrival without masks. This discrepancy between information provided and enforced policy led to a negative experience.
It's important to be aware of these customer experiences when considering Silverstein Eye Group for your eye care needs. Potential patients may want to confirm office policies and communication procedures before scheduling appointments.
Key points to consider:
For inquiries or to schedule an appointment, you can contact Silverstein Eye Group at (973) 473-1515 or +1 973-473-1515. Due to recent customer feedback, it is recommended to confirm all details regarding your appointment and any related procedures directly with the office.
777 Passaic Ave # 485, Clifton, NJ 07012, USA
Get directionsI was given the run around, for the last 4 weeks, trying to help my 87 year old uncle get his eye prescription filled. He tried unsuccessfully, and eventually, surrendered nonsense and mismanagement of the office staff. For sure, I thought, I could help him, however, I was mistaken. I am baffled in terms of the lack medical professionalism, miscommunication and outright lies concerning dates, times, who, what, when, where and why. Over a period of time, I became frustrated with the office staff taking messages and never returning calls. So, I tried to expedite the delivery by contacting "blinkrx" (provider) only to find out that they faxed the Clifton office Nov. 5th and were waiting for a response, (2 weeks later) The Clifton office staff continued to misrepresent the truth by providing me with more delivery dates and times. Of course, he received no deliveries or even a follow-up phone call. My uncle retired from the United States Postal Service, he never missed a day of work during his 35 year journey. The lack of respect and disregard for his vision is mind-boggling. Shame, shame, shame.
Nov 30, 2024 · Sheila WoodsonIf I could give a 0 star review I would. I specifically asked the scheduler if masks were required and was told no. We were told upon arrival that the doctor would not see us without masks. So although we really like Silverstein we will not return. Time to get with the times.
Apr 13, 2023 · Heidi RoseI chose this doctor because he had good rates. It was mistake. Never again! . I was waiting over 1 hour in waiting room as doctor came 1 hour late this morning. Finally a nurse showed me a room where she did basic checkup of my eyes. After that I was waiting another 30 minutes for the doctor! I decided to quit. A nurse asked me to stay. The doctor showed up in 1 minute. He checked my eyes in another 5 minutes and issued a prescription for glasses. I had to pay $50 for the prescription. I do not know another doctor who takes additional money just for the prescription. I decided to never visit this doctor again. Overall the nurses and reception people are very nice and friendly. If I could, I would give the doctor zero points.
Jul 21, 2018 · Mario PwcThe doctor assumed everything is ok with my eyes. I told him about my issue, I went to another place and I was diagnosed. I dont reccomend this place
Jul 20, 2022 · Monika ObryckaDr.silverstein is an amazing doctor.if not for him I would probably be blind by now
Jun 18, 2020 · Ralph Kamhi
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