8814 Sutphin Blvd, Jamaica, NY 11435, USA
The staff here is amazing! The girl at the front desk is so sweet. Despite being busy, she makes sure everyone feels welcomed and taken care of. The man who helps with glasses is also incredibly kind and attentive, making the process comfortable and ensuring you find exactly what you’re looking for. The doctor is wonderful!! He takes the time to explain everything about your eyes, making the process very calming and making you feel like he truly cares. Unlike other offices that rush you out, he is patient and thorough. Overall, a fantastic experience with a team that genuinely cares!
If you're looking for an "Eye Doctor Near Me" in Jamaica, Sutphin Eye Care is located at 8814 Sutphin Blvd, Jamaica, NY 11435, USA. You can contact them at (718) 739-8939 or +1 718-739-8939.
Sutphin Eye Care provides eye care services, including eye exams and the sale of eyeglasses. However, customer reviews indicate a mixed experience regarding customer service, particularly with the front desk staff.
One customer had an overwhelmingly positive experience, praising the "amazing" staff. They highlighted the front desk's sweetness and attentiveness, the helpfulness of the staff assisting with glasses, and the doctor's thorough and patient explanations. This customer emphasized the team's genuine care and the overall fantastic experience.
Conversely, another customer reported a negative experience with the front desk staff, describing them as "nasty" and "unprofessional." They specifically mentioned a male staff member who was "very rude," particularly regarding insurance and the presentation of expensive eyewear options. This customer did acknowledge that the doctor was good and knew how to interact with patients.
Based on the available reviews, Sutphin Eye Care offers a doctor who is considered to be very good, however, there are concerns about the customer service provided by some of the front desk staff. Potential customers should be aware of the varying experiences and may want to clarify insurance coverage and eyewear pricing beforehand. It is recommended to confirm the range of eye care services provided and to address any concerns directly with the staff.
8814 Sutphin Blvd, Jamaica, NY 11435, USA
Get directionsThe staff here is amazing! The girl at the front desk is so sweet. Despite being busy, she makes sure everyone feels welcomed and taken care of. The man who helps with glasses is also incredibly kind and attentive, making the process comfortable and ensuring you find exactly what you’re looking for. The doctor is wonderful!! He takes the time to explain everything about your eyes, making the process very calming and making you feel like he truly cares. Unlike other offices that rush you out, he is patient and thorough. Overall, a fantastic experience with a team that genuinely cares!
Feb 14, 2025 · meaghan rosendoFront desk people are very nasty unprofessional. They don't know how to talk to the customers, specially the man guy. His very rude. Specially when you have different insurance. They give you all expenses glasses tell you insurance don't cover . They offer you Prada, Gucci, Only thedoctor is good, he knows how to talk to customers.
Nov 06, 2024 · Marie FedelineI am so happy with the medical, professional service they provide you with in regards to your eyes health! 100% recommended
Dec 04, 2024 · Leidy GirI have been going to Dr Haiimpour for 17 years.I am very happy 😊 with the service at this office. Dr is very professional and I get a thorough examination every time. I will continue supporting this business for a long time. If you are in need of a comprehensive eye exam and new glasses, I will highly recommend that you give them a call.
Feb 03, 2024 · BEVERLY WILLIAMSAn amazing team, clean comfortable atmosphere. Service was absolutely 💯 spectacular.
Feb 13, 2025 · Barbara Robinson9522 37th Ave, Jackson Heights, NY 11372, USA
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