The Eye Clinic NJ

Had been coming here for 3 years and even when Drs changed, I was happy with new Dr. Raveendran. Staff were great, too, a few times squeezed me in for emergency (eye pain) and I brought them a box of Starbucks to show my gratitude. However, I was extremely disappointed with their billing administrator/office. Dr. Raveen put in punctal plugs and after 30 minutes, my eye started stinging and couldn't blink. I put in rewetting drops to ease the pain as I was driving home. I pulled over and checked mirror and my tiny 2mm silicon plug was hanging out from my tear ducts. I called back Drs office shortly after to come in again for a replacement & a redo. When I showed up, I was told that the Administrator said they'd have to charge again for the new plugs. It didn't feel right nor was it ethical practice that I have to pay (deductible of $250 per visit for plugs) AGAIN for an unfortunate error by the doctor. Had the plugs been fit properly, I wouldn't had to pay TWICE. It was more of the principle than the cost that bothered me, to be honest. I was disappointed by their lack of patient care so I decided to go to a different doctor and rather pay my money there for a replacement plug. I will not recommend this medical office. Dr & staff are great but billing office is AWFUL and didn't appear to value patient care.

Dr. Rassier was very thorough with the examination. I was surprised when he double checked my prescription and noticed something that did not seem right. He started from the beginning until he was sure and felt good about it. The staff is very courteous and reasonably fast with service. Nick took time to show me the frames that will fit me, went over with the features of the lens, and discussed its corresponding prices and insurance coverage. This place is highly recommended!

The Eye Clinic staff is very attentive and professional. The doctors take their time in examining your eyes and answer all concerning questions you may have.

Avoid this place at all costs. They’ll switch your eye doctor on you last minute and not even advise? Let me know before I come in that the person isn’t available don’t just assume I’ll be okay with someone new. Never sent my prescription to the pharmacy and then had the audacity to charge me a no show fee when there was no point in me coming back if I couldn’t even get the treatment I needed. Rude and unprofessional. Not to mention I had to wait over an hour last time I was there for the other doctor to show up. The first person never recorded my initial exam. Overall such ridiculously lousy service. Receptionists need some better training too, they have some nerve being rude.

This worthless operation is so desperate for new customers it put a sticker on the windshield of my brand new car to advertise their less than favorably reviewed-excuse of a business. This is vandalism. Now I have broken up piece of glued paper on my WINDSHIELD. I am going to report this to the police. You wouldn't like it if I placed stickers on your windows. Hope you go out of business.