The Jersey City Family Health Center

The Jersey City Family Health Center, located at 418 Summit Ave, Jersey City, NJ 07306, has received multiple negative reviews from patients. It is important for potential patients to be aware of these reviews before seeking services at this clinic. You can contact them at (201) 499-1969 or +1 201-499-1969.

Based on customer reviews, the following issues have been reported:

• Difficulty Scheduling Appointments: Patients report that calls are often hung up, making it difficult to schedule appointments.
• Poor Communication: There are complaints about communication issues, including last-minute appointment changes without proper notification.
• Receptionist Rudeness: Patients have described the receptionist as rude and unhelpful.
• Insurance Issues: There are reports of misinformation regarding insurance acceptance, leading to wasted time and lack of treatment.
• Appointment Rescheduling: Patients have experienced significant delays and last-minute rescheduling of appointments.
• Lack of Apology: Patients have expressed frustration with the lack of apology for the inconveniences caused.

Customer Reviews Highlight:

• Extremely poor customer service.
• Inability to schedule appointments.
• Last-minute appointment changes without notification.
• Rudeness from staff.
• Misinformation regarding insurance acceptance.
• Significant delays in receiving care.

Given the overwhelmingly negative feedback, potential patients are strongly advised to consider these reviews when deciding whether to seek treatment at The Jersey City Family Health Center. It is recommended to verify insurance acceptance and appointment details thoroughly before visiting.