1815 Madison Ave, New York, NY 10035, USA
I’m disappointed with my recent experience at this office. Over the past month, two of my appointments were canceled on short notice. The first cancellation happened on Halloween due to the doctor having an unexpected call later in the afternoon. The second occurred on my rescheduled date, the Monday of Thanksgiving week, leaving me scrambling again. As a working professional, it’s incredibly inconvenient to rearrange my schedule with only a day’s notice. I understand emergencies happen, but back-to-back cancellations with minimal notice make it challenging to trust this office’s reliability. If you have a busy work schedule, I recommend confirming their consistency before booking. I hope they improve their scheduling and communication practices in the future.
Union Square Eye Care-Harlem is located at 1815 Madison Ave, New York, NY 10035. You can contact them at (212) 844-2020 or +1 212-844-2020.
Customer reviews present a mixed experience. One reviewer expressed significant dissatisfaction with the clinic's scheduling reliability. They reported two appointments being canceled on short notice, which caused considerable inconvenience. They recommend that those with busy schedules confirm the clinic's consistency before booking.
Conversely, another reviewer had an excellent experience at the Harlem clinic. They praised the welcoming and efficient front desk staff and highlighted Dr. Marcia Tapper-Rosenberg's thorough and patient examination. This reviewer felt that the out-of-pocket cost was justified, even without insurance.
Here's a summary of the services and features:
When searching for an "Eye Doctor Near Me" in Harlem, Union Square Eye Care-Harlem offers eye care services. Potential patients should be aware of the mixed reviews regarding scheduling and consider their individual needs and priorities.
1815 Madison Ave, New York, NY 10035, USA
Get directionsI’m disappointed with my recent experience at this office. Over the past month, two of my appointments were canceled on short notice. The first cancellation happened on Halloween due to the doctor having an unexpected call later in the afternoon. The second occurred on my rescheduled date, the Monday of Thanksgiving week, leaving me scrambling again. As a working professional, it’s incredibly inconvenient to rearrange my schedule with only a day’s notice. I understand emergencies happen, but back-to-back cancellations with minimal notice make it challenging to trust this office’s reliability. If you have a busy work schedule, I recommend confirming their consistency before booking. I hope they improve their scheduling and communication practices in the future.
Nov 25, 2024 · Olinka CrusoeI had an excellent experience at the Harlem clinic. The front desk staff were welcoming and efficient, and Dr. Marcia Tapper-Rosenberg was very thorough and patient. Even without insurance, I felt the out-of-pocket cost was well worth it.
Oct 07, 2024 · DavidExcellent Doctor ,,excellent, very helpful ,this Doctor has done great with her patients . .this Doctor search for your medical conditions. the Doctor gives a full explanation of Diabetes ..if you need a Doctor in this field she's the one for the Job...i give Her 5 stars...and she has wonderful nurses and receptionist ..very helpful...i am very delighted to go to this eye clinic ...
Jan 22, 2025 · josueI was referred them and scheduled an appointment with them. One the day of the appointment I received a call to tell me that the doc they scheduled my son for was not a Peds eye doc. Here’s the kicker “they were booked and couldn’t accommodate me” I took my business somewhere else that same day!
Nov 25, 2024 · BellMy daughter has been coming to this site for a couple of years now and I am thoroughly impressed by our experience here. The office staff is consistently courteous and professional, the space is tidy and welcoming, and the entire process from check in to examination is efficient and seamless. I highly recommend this company and am so happy they get to be my daughters go to for eye care 💚
Jun 12, 2024 · Kysheeta Carroll253 W 72nd St, New York, NY 10023, USA
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