3826 Nostrand Ave, Brooklyn, NY 11235, USA
Have been going to Viewpoint for years , they have been so professional in every way The owner John has done everything possible to make my visit pleasant and cost effective. John has made sure that all of my glasses are perfect. I am very happy to have a neighborhood store who cares for their patients as much as they do. I would recommend them to all of my family and friends.
For our local users in Taiwan seeking information about optical stores and eyewear, we want to introduce you to Viewpoint Optical, located at 3826 Nostrand Ave, Brooklyn, NY 11235, USA. While this store is geographically distant, the contrasting feedback from customers offers valuable insights into factors to consider when choosing your local "Eye Doctor Near Me" that also provides eyewear.
According to online reviews, one long-term customer has had a consistently positive experience at Viewpoint Optical for years, describing the service as "professional in every way." They specifically praised the owner, John, for going above and beyond to ensure pleasant and cost-effective visits and for making sure their glasses are "perfect." This reviewer appreciates having a neighborhood store that genuinely cares for its patients and highly recommends them.
However, another reviewer reported a mixed experience. They found the person adjusting lenses to be "extremely nice," but their interaction with a saleswoman turned negative when they declined a second pair of eyeglasses they felt were overpriced (their first pair was covered by insurance). This customer also mentioned that their prescription was not sent out until they called to follow up on the status of their glasses. They described the saleswoman as "very rude" and pressuring, stating they would "never go back."
Viewpoint Optical is an optical store that sells eyeglasses and likely provides services such as adjustments and lens shaping. The environment seems to be a neighborhood store where the owner is actively involved and aims to provide good service. Features include a selection of glasses and staff to assist with purchases and adjustments. However, there are conflicting reports regarding the friendliness and professionalism of the sales staff, particularly when customers decline additional purchases. There is also an indication of potential delays in processing prescriptions. No specific promotional information was available in the provided reviews.
When searching for an "Eye Doctor Near Me" in Taiwan that also sells eyewear, it is advisable to consider feedback regarding the helpfulness and courtesy of the staff, the transparency of pricing, and the efficiency of processing prescriptions. The contrasting reviews for Viewpoint Optical highlight the importance of these factors in ensuring a positive experience when purchasing glasses. While some customers have found excellent and caring service, others have encountered issues with sales tactics and administrative processes.
Viewpoint Optical can be contacted at phone number (718) 743-5005 or mobile phone +1 718-743-5005 for individuals who may be in the Brooklyn, NY area and are interested in their services, keeping in mind the mixed feedback regarding staff interactions and pricing.
3826 Nostrand Ave, Brooklyn, NY 11235, USA
Get directionsHave been going to Viewpoint for years , they have been so professional in every way The owner John has done everything possible to make my visit pleasant and cost effective. John has made sure that all of my glasses are perfect. I am very happy to have a neighborhood store who cares for their patients as much as they do. I would recommend them to all of my family and friends.
Mar 19, 2020 · Anthony AccursoThe gentleman who I believed adjusts and shapes the lenses was extremely nice. The saleswoman who had been nice became very rude when I told her I didn't want a 2nd pair of eyeglasses they were overpriced. (My 1st pair were covered under my insurance) They did not send my prescription to wherever they needed to send it until after I called to check on the status of my glasses. Will never go back. The woman was really rude kept trying to pressure me smh.
Jun 07, 2021 · C SmithThe doctor is very pleasant however the rest of the staff cannot be said the same for. The girls are rude and have an attitude once you tell them you dont want any of their glasses which havent been updated since the 90s. Ordering contacts from them is nothing short of torture. Weeks waiting and they dont even have the knowledge to check insurance immediately. The run around and attitude is unacceptable. Go anywhere else! In response to you...you forgot to mention the many lies you told me each time I called and how nasty your attitude was. Even the reps from my insurance were shocked as to how unprofessional you are and apologized to me for having to deal with you. Yes i was angry because you lied and told me a different story every time I called you. Thats a nice story but unfortunatly not exactly how things happened. Obviously the rude salesperson wont admit to her lies and incompetence. Fortunatly there are plenty of opticals in the area with pleasant staff who actually care for their customers. I suggest you take a lesson from there.
Jul 03, 2021 · Luba FaynshmidtI called today to have my prescription emailed or faxed and was told that it will take a few hours. I asked if it is possible to expedite it, I was told No, and was handed up on. 1 star is for hanging up on your customers, refusing to give them prescription if they don't buy glasses from you even though exam was paid by my insurance (very illegal, will be writing a complaint to a Medical board, and already write to my insurance.) All it would take for you is not to hang up on me and be a little friendlier, and this review would never be written. Sincerely, Not Your Customer
Aug 31, 2021 · Vitaly SWent in for my annual eye exam on March 16 and the experience was especially satisfying from the support staff to Dr. Sklar, who performed the tests. The staff was courteous and helpful and, in addition to Dr. Sklar's professionalism, he made me feel very comfortable with his congenial personality.
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