Visionary Optics

I had such a great experience at Visionary Optics today. I’ve been looking for a new eye doctor for years now and I’ve been met with harassing salespeople who will not let you leave without buying frames. This has been the first calming experience I’ve had from start to finish. They helped me understand my VSP benefits and what was covered and what was not. Dr. Yang was knowledgeable, gentle, and helped me understand any eye issues. He took his time and answered all my questions. The staff who checked me in and checked me out were kind, helpful, and incredibly accommodating. They asked if I was interested in frames, and when I said I was happy with mine, they said to tap them if I needed help! What a dream! I genuinely had a great experience here.

I have been going to this location and Chelsea for years, for eye exams. Bought frames once but my eyesight hardly changes over time. Everything has been great, every eye doctor and staff member has been great - in person and over email. Only thing is, last time the machines were super slow. So ran a bit behind schedule. Otherwise no complaint sfrom me

Best place to get progressives filled, hands down. Their local lab and Zeiss lenses they use are so different than all of the other shops in NYC. The staff is also so down to earth and kind. Why do some eye glass shops behave so snooty? It’s just glasses for gods sake

Doctor was wonderful. However the frames are very expensive and they refuse to give pupal distance measurements so do not go here if you want to get frames online. I would have gone elsewhere if I had known this prior.

This was genuinely the best optical experience (I guess that’s what I’ll call it) I have ever had. I’m a first time customer and had an issue with insurance and they were patient and helpful before even meeting me. When I came in Doctor Gelman was friendly, knowledgeable, and thorough. He informed me that my previous prescription was off and got me to see 20/20 out of both eyes. This is kind of a huge deal for me as I had been told by a previous ophthalmologist that I would never see 20/20 out of my left eye. Frame selection was spectacular, Zach practically took out every frame in the store for me (the entire wall is stocked with only the best frames) and advised me on material choices, lens options, the works. They are in-network for VSP so I ended up saving a little over 60%. Cannot recommend this place enough.