91-19 Queens Blvd Store B, Elmhurst, NY 11373, USA
I came in and got my eye exam via EyeMed. The service and doctor was okay. I get 150$ worth of contacts for free via my insurance. The location said you have to get a “years worth supplies (4 90 day boxes) to get the allowance.” I called EyeMed and they said you DID NOT need to do that. They are trying to scam people into buying more boxes by stating that so they buy more boxes. Completely dishonest associate at EyeMed. AVOID THIS LOCATION.
VistaSite Eye Care is an "Eye Doctor Near Me" located at 91-19 Queens Blvd Store B, Elmhurst, NY 11373, USA. They can be reached at (929) 487-0808 or +1 929-487-0808.
Customer reviews present significantly contrasting experiences. One reviewer reports a neutral experience, stating that the service and doctor were "okay."
However, another reviewer raises serious concerns about the office's insurance practices. They allege that the location attempted to mislead them into purchasing a year's supply of contact lenses to utilize their insurance allowance, which was contradicted by EyeMed directly. This reviewer strongly advises against visiting the location, labeling it as "completely dishonest."
In stark contrast, another reviewer shares an extremely positive experience. Despite not having their insurance accepted, they received exceptional care. The staff went above and beyond to accommodate their needs, providing a free eye exam and eye drops. This reviewer, who is fully blind, expresses immense gratitude and highly recommends the location.
These conflicting reviews suggest a potential inconsistency in the patient experience at VistaSite Eye Care. Potential patients should be aware of the reported insurance practice concerns, while also acknowledging the instances of exceptional care provided.
91-19 Queens Blvd Store B, Elmhurst, NY 11373, USA
Get directionsI came in and got my eye exam via EyeMed. The service and doctor was okay. I get 150$ worth of contacts for free via my insurance. The location said you have to get a “years worth supplies (4 90 day boxes) to get the allowance.” I called EyeMed and they said you DID NOT need to do that. They are trying to scam people into buying more boxes by stating that so they buy more boxes. Completely dishonest associate at EyeMed. AVOID THIS LOCATION.
Mar 11, 2024 · Hamidul GhaniI went to this eye doctor with my sister. It was her appointment but I had some issues of myself and wanted to just see if I could get a quick check up . Unfortunately they didn’t take my insurance but they found other ways for my needs to be met in the most efficient and professional way. I’m fully blind and I told them about my situation, the pain the itchyness and also me being uncomfortable most of the time and the lady at the front desk did her best to help me without any cost. I got an eye exams and some eye drops free of cost. I’m extremely grateful and I recommend going there. If you guys ever see this thank you for your help.
May 02, 2024 · Shantia ElliottI was passing the office and was glad I decided to go in. I had a great appointment with the doctor. He addressed all my concerns through a thorough eye exam. There was no wait time and the exam did not feel rushed. He genuinely cared and was friendly. He properly explained what was going on with my eyes. The office staff was welcoming and helpful too; Liz helped me choose glasses and order contact lenses. Looking forward to seeing them again!
Oct 06, 2023 · Danisha DebieI damaged my cornea on 5/18/23 while removing my lashes. They were gracious enough to take me the same day for an emergency appointment and I’m beyond grateful. Over the next few days leading up to today, they handled me with such care all of the doctors and front desk staff were Amazing! They truly care about their patients and want to provide the best care. To be honest, I was genuinely scared as I have never damaged my cornea and the staff made me feel so safe and actively listened to my concerns. I couldn’t ask for more. Thank you to all of the staff and doctors that served me, you have a customer for life. When you are ready to experience the best customer service, be sure to contact them and they will take care of you like family. Love you guys!!!! FYI, I raved so much about the service that my mother scheduled her appointment with them as well.
May 23, 2023 · natasha davisDr. Bondarenko is my doctor here, couldn’t be happier. Vistasite Eye Care is the real deal. They've got the perfect mix of professionalism and warmth. Feels like my eye health is in good hands with them
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