Omni Eye Services - Rochelle Park

The care that most of the practitioners provide is very good, but the business is a joke. When you book an appt with these folks, be prepared to spend 1-2 hours in the waiting room amidst many, many other patients. The folks at the front desk are sweet but they’re BOTS - “ can you tell me when I might be seen?” The answer is invariably “you’re next”, but you never are. On a recent visit, one particular woman who perceived that she was being ignored, started a scene in the waiting area. Nuts. To sum it up - the health practitioners seem to care; the people who own this place do not and they run a terrible business. They could care lies about your time. If I had to do it over, I think I would look at other options.

Excellent service with an amazing staff from the front desk to the back office, very kind and professional. Of course is a long visit because they do all the study for the correct diagnosis. 100% recommended

Omni Eyecare Services has a well qualified staff from the front desk to the back offices. Each person I encountered was knowledgeable, courteous, and respectful. Dr. Gardner is an outstanding physician Who spent time with me reviewing my results in front of me and putting my mind at ease. I highly recommend this practice

The doctor's act is if they care... yet, the trruth as to whether or not they care about their patients is how they have made a non-responsive answering system as the hallmark of what they do! They take advantage of their seniors who cannot see and who are at their mercy, unable to advocate for themselves and do not have anywhere else to turn and therefor other areas of health begin to suffer including stress, anxiety, blood-pressure, binge eating and more. The message being sent to their sent to their senior clients is that you are never going to be important enough for us to respond. I could only imagine how quick they would be to contact you for bill collections. I only pray that the one professional sounding person who tried to help doesn't suffer the consequences for doing such. If they can't even get someone to answer the phone... I cannot even see how my dad would even allow them to touch his eyes, let alone do surgery on them. The next step is calling all local news channels to see if their advocacy teams shall come oversee a more public request for information. I never have seen such an uncaring disposition on the care of patients well-being.

I recently had my second cateract surgery. Omni Eye took excellent care before, during, and after. Special thanks goes out to Dr. Ovittore and Veronica. A top- notch facility for eye care. I'm most thankful!