Penn Optical Group

For our local users in Taiwan seeking information about eye care providers that also offer eyewear, we want to introduce you to Penn Optical Group, located at 450 7th Ave 3rd floor, New York, NY 10123, USA. While this practice is located in the United States, the significantly contrasting feedback from customers regarding their service levels and staff conduct offers valuable perspectives to consider when choosing your local "Eye Doctor Near Me" that also sells goods.

According to one online review, a customer had an overwhelmingly negative experience, describing Penn Optical Group as "simply the worst eye doctor office you can possibly find on planet earth." This reviewer reported an extremely long wait time of "2 MONTHS to order a pair of lens and another 2 WEEKS to simply get the lens replaced." They also characterized the front desk staff as "extremely rude" and stated that the staff has "completely no clue what they’re doing," expressing disbelief at how the business remains operational.

Conversely, another reviewer shared a more positive experience regarding a specific issue with a contact lens order where they "didn’t receive all of my contacts." While it "took a while to get them," the reviewer appreciated the support they received from the manager in resolving the problem.

Penn Optical Group appears to be an optometry practice that likely offers eye examinations and sells eyeglasses and contact lenses. The environment and services are viewed very differently by the two available reviewers. One describes a dysfunctional office with rude staff and extremely slow service, while the other highlights the positive intervention of a manager in resolving a customer service issue. Features mentioned include the availability of contact lenses and eyeglasses. The conflicting reviews do not provide any clear information about promotional offers. The stark contrast in feedback suggests that customer experiences may vary significantly at this location.

When searching for an "Eye Doctor Near Me" in Taiwan that also provides eyewear, it is advisable to look for consistent positive feedback regarding service efficiency, staff professionalism, and problem-solving abilities. The reviews for Penn Optical Group present a cautionary tale of potential issues with slow service and staff conduct, alongside an example of positive managerial intervention. It is recommended to seek more comprehensive and consistent feedback when choosing an eye care provider.

Penn Optical Group can be contacted at phone number (212) 279-4826 or mobile phone +1 212-279-4826 for individuals who may be in the New York City area and are interested in their services. However, it is strongly recommended to consider the significant negative feedback alongside the positive when making a decision.